Amanda Williams
Saint Joseph,MO
Summary
Dynamic and dedicated professional committed to advocacy and support for diverse communities. Known for a hardworking and self-motivated approach, consistently striving to uplift and empower individuals from all walks of life. Passionate about fostering positive change and creating inclusive environments that promote understanding and collaboration. Eager to leverage skills and experiences to make a meaningful impact in any role.
Overview
14
14
years of professional experience
Work History
Care Coordinator
Comfort of Home Healthcare
02.2023 - Current
- Interviews
- Intakes
- Manage and monitor each home
- Make schedules
- On call 24-7
- Attend care plan meetings and develop care plans for individuals with disabilities and anger issues/ behavioral issues.
- Participated in quality assurance activities to ensure compliance with standards and regulations
- Ensured all patient information was kept confidential and protected according to HIPAA regulations
- Prepared and submitted reports to management and other healthcare providers regarding patient care
- Developed and implemented patient care plans to ensure quality care, while meeting budgetary and time constraints
- Assisted in the coordination of patient care services, including referrals, follow-ups, and medical appointments
- Assessed patient needs and developed individualized care plans in collaboration with healthcare providers
- Developed and maintained relationships with patients, families, and other healthcare providers to ensure continuity of care
- Monitored patient progress and coordinated follow-up care with other healthcare professionals
- Developed and maintained relationships with community resources to ensure access to quality care
- Assisted in the development of patient care plans, including the assessment of physical, psychological, and social needs
- Maintained up-to-date patient records and documentation, and ensured compliance with all policies and procedures
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes
Soy bean lab tech
AGP
11.2019 - 01.2023
- Run chemical testing on soybean mill.
- Make 100 railcar comps for mailing out
- Run rail car samples that are loaded in railcars.
- Run truck samples delivered to the lab.
- Sample crude incoming oil.
- Maintained a clean work environment to ensure the safety of laboratory staff
- Performed routine maintenance and repairs on laboratory equipment
- Maintained accurate records of all work performed
- Compiled and maintained accurate records of all laboratory activities
Client Care Coordinator
Comfort Of Home Healthcare
01.2016 - 11.2019
- Book keeping
- Management of employees
- Developed and maintained strong relationships with clients, providing timely and accurate information
- Participated in quality assurance activities to ensure compliance with standards and regulations
- Assisted in the development and implementation of quality improvement initiatives
- Collaborated with physicians and other healthcare professionals to ensure patient safety and quality care
- Monitored patient progress and provided follow-up care as needed
- Assisted in the development of patient care plans, including the assessment of physical, psychological, and social needs
- Assessed patient needs and developed individualized care plans in collaboration with healthcare providers
- Assisted in the coordination of patient care services, including referrals, follow-ups, and medical appointments
- Assisted in the coordination of support services and resources for patients and families
- Ensured all patient information was kept confidential and protected according to HIPAA regulations
Medical Assistant (MA)
Social Welfare Department
02.2012 - 07.2015
- Social Welfare Board
- Scheduling
- Answer phone
- Faxing
- Patient assistance
- Lab
- Dental intake and assistant
- Vitals
- Front desk intake
- Ekg's
- Injections
- Prepared and maintained medical charts and other patient records
- Performed laboratory procedures, including specimen collection and preparation
- Performed pre-operative and post-operative patient care tasks
- Scheduled patient appointments and maintained patient records
- Monitored and maintained medical supplies
- Assisted in the preparation of medical equipment for procedures
- Greeted, checked in, and checked out patients
- Utilized electronic medical records (EMR) software to record and update patient information
- Administered medications and immunizations as ordered by physician
- Monitored and recorded patient vital signs
- Assisted with patient follow-up and discharge instructions
- Assisted with patient billing and coding
- Performed administrative duties, such as filing, data entry, and appointment scheduling
- Answered patients’ questions and provided information about medical treatments
- Prepared and maintained examination and treatment rooms
- Assisted in the preparation of patients for surgery and assisted with post-operative care
- Maintained medical records, including patient histories and vital signs
- Performed laboratory tests, such as urinalysis and blood counts
- Assisted in the preparation of medical documents, such as reports and consent forms
- Assisted physician with examinations, treatments, and procedures
- Collected and processed patient specimens
- Obtained medical histories and vital signs, and assisted physician with medical procedures
Education
M.A - Occupational Health Services
Vatterott College
01.2012
Skills
- Laboratory Experience
- Vital Signs
- Experience Administering Injections
- Developmental Disabilities Experience
- Phlebotomy
- Case management
- Documentation
- Patient education
- Organizational skills
- Patient advocacy
- Medical terminology understanding
- Documentation proficiency
- Healthcare operations
- Policy adherence
- Scheduling
- Care planning
- Quality assurance
Certification
- Licensed Life/Health and accident License in state of Missouri and non resident for out of state in Ohio.
Timeline
Care Coordinator
Comfort of Home Healthcare
02.2023 - Current
Soy bean lab tech
AGP
11.2019 - 01.2023
Client Care Coordinator
Comfort Of Home Healthcare
01.2016 - 11.2019
Medical Assistant (MA)
Social Welfare Department
02.2012 - 07.2015
M.A - Occupational Health Services
Vatterott College