Ana Ruvalcaba
Irvine,California
Summary
Compassionate and effective care coordinator with experience handling clients with mood and substance use disorders. Capable of providing care to clients in a therapeutic manner as well as utilizing crisis intervention and de-escalation techniques. Carefully monitors client's symptoms, takes vitals, and assists with activities of daily living. Dedicated to ensuring clients receive the highest quality of care.
Overview
7
7
years of professional experience
Work History
Care Coordinator
Alter Health Group
05.2022 - Current
- Utilizes crisis intervention and de-escalation techniques to promote client care in a therapeutic environment
- Facilitates on-site activities, support groups and outings for clients
- Assists nurse with medication observation and vital sign measurement during scheduled times and as needed
- Ensures clients practice good hygiene habits, perform activities of daily living and maintain a clean living environment
Mental Health Worker
Royale Health Care
06.2021 - 08.2022
- Took residents’ daily vitals in preparation for their medications
- Provided supervision during medication times with licensed nurses
- Monitored residents’ activities of daily living such as food intake, showering, room cleanliness and interactions with peers while completing rounds using Point Click Care
- Reported and documented detailed descriptions of behavioral observations and incidents involving residents
- Facilitated group activities to engage residents in learning how to utilize and manage life skills outside of the facility
- Prepared requisitions and materials during COVID testing times for residents and staff
Customer Service Representative
Masimo
05.2020 - 02.2022
- Answered phone calls and assisted Covid-19 patients with setting up their Masimo Safety Net pulse oximeter devices
- Guided customers through troubleshooting their Masimo consumer-grade pulse oximeter devices
- Held trainings and mock-call sessions for new employees to teach them how to best support customers and patients
Research Assistant
UC Irvine Sleep And Cognition Lab
09.2018 - 06.2020
- Assist main researcher and PhD students with research studies on sleep
- Conducted visual computer tests to gather data on the effects sleep has on memory and cognition
- Applied electroencephalography caps on participants and monitored their brain waves during overnight eight-hour sleep sessions
- Gathered and analyzed sleep data to contribute to study on women's menstrual cycles and how their naps affect their cognition and memory performance
Poverty Stoplight Volunteer
Fundación Paraguaya
08.2019 - 09.2019
- Volunteered with Fundación Paraguaya's Poverty Stoplight team to help make measurable differences for program recipients
- Conducted interviews in Spanish with students, parents and teachers to devise a methodological approach to collect data on how to improve the Paraguayan educational system
- Met with other volunteers and program leaders to discuss new service opportunities.
- Assisted in dairy plant work, agricultural labor and livestock farming
Residential Teaching Assistant
University of California
07.2019 - 07.2019
- Guided community college students through a 10-day heavy work-load residential living program
- Facilitated extracurricular activities for students to boost morale
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Supported classroom activities, tutoring, and reviewing work.
Research Intern
UC Irvine's Center, CHOC Hospital
12.2018 - 01.2019
- Worked on various oncology research studies taking place at CHOC Hospital
- Translated participant surveys in Spanish and prepared study protocols for ongoing research studies
- Viewed oncology patient medical records and doctors' notes to assess participation eligibility in research studies
Student Volunteer
Flying Samaritans UC Irvine
05.2018 - 01.2019
- Attended monthly trips to help underserved families at a free medical clinic in El Testerazo, Mexico
- Collected vital signs and updated patient records
- Volunteered at Care Harbor, a free clinic event designed to provide the unhoused with medical, vision, and dental care
Transfer Prep Coordinator
Educational Partnerships, UC Irvine
09.2017 - 06.2018
- Encouraged community college students to transfer to four-year universities by assisting them through their application process
- Read and reviewed students' personal insight questions required for admission
- Provided information about transfer requirements, financial aid, scholarships, and university programs designed for transfer students
Student Teacher Assistant
Santa Ana College
02.2017 - 06.2017
- Supported community college students through a semester-long intermediate algebra course by providing study tools to facilitate learning
- Assisted mathematics professor with lectures, group discussions, and grading homework assignments and exams
- Tutored students in and out of class to improve test scores and confidence in their mathematical abilities
Education
Bachelor of Arts - Psychology & Social Behavior
University of California Irvine
Irvine, CA06.2020
Associate of Arts - Psychology
Santa Ana College
Santa Ana, CA06.2017
Skills
- Laboratory Experience
- Crisis Intervention
- Medical Terminology
- Spanish Translation
- Vital Signs
- Data Collection
- Languages
- Patient Care and Monitoring
Languages
Spanish
Native or Bilingual
Timeline
Care Coordinator
Alter Health Group
05.2022 - Current
Mental Health Worker
Royale Health Care
06.2021 - 08.2022
Customer Service Representative
Masimo
05.2020 - 02.2022
Poverty Stoplight Volunteer
Fundación Paraguaya
08.2019 - 09.2019
Residential Teaching Assistant
University of California
07.2019 - 07.2019
Research Intern
UC Irvine's Center, CHOC Hospital
12.2018 - 01.2019
Research Assistant
UC Irvine Sleep And Cognition Lab
09.2018 - 06.2020
Student Volunteer
Flying Samaritans UC Irvine
05.2018 - 01.2019
Transfer Prep Coordinator
Educational Partnerships, UC Irvine
09.2017 - 06.2018
Student Teacher Assistant
Santa Ana College
02.2017 - 06.2017
Bachelor of Arts - Psychology & Social Behavior
University of California Irvine
Associate of Arts - Psychology
Santa Ana College
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