Miguel Ayala Jr
Long Beach,CA
Summary
Offering genuine interest in human resources and dedication to learning and growing within this field. Brings understanding of recruitment processes and employee engagement, with ability to quickly acquire essential skills. Ready to use and develop administrative and communication abilities in this role. Possessing hands on experience as a Behavioral Health Technician, which has equipped me with strong interpersonal skills, empathy, and the ability to work effectively in team settings. Confident at understanding human behavior and fostering positive relationships, I am eager to apply my knowledge of psychological principles to support employee well-being and development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Alter Health Group
09.2022 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
Healthcare Coordinator
AMFM Mental Health Treatment Center
03.2022 - 08.2022
- Facilitated recovery and clinically indicated activities/groups according to
organization policy and document into the electronic health record - Utilized intervention and communication skills in working with clients, their families and significant others daily and in crisis
- Monitor and document client self-administration of medications
Conduct orientation to new residents, including reviewing safety drills and locations of the fire extinguishers, emergency evacuation diagrams, exit routes, evacuation
procedures, and first-aid kits. - Maintained detailed records of medical supplies and ordered supplies.
Education
Bachelor of Arts - Psychology
Concordia University Irvine
Irvine, CA05-2022
High School Diploma -
La Puente High School
La Puente, CA05-2018
Skills
- Active listening
- Documentation skills
- Conflict resolution
- Case documentation
- Attention to detail
- Adaptability
- Customer focus/service
- Organization
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- CPR/AED Certification
- Deescalation Techniques Certificate – Various certified training organizations.
Timeline
Behavioral Health Technician
Alter Health Group
09.2022 - Current
Healthcare Coordinator
AMFM Mental Health Treatment Center
03.2022 - 08.2022
- First Aid Certification - American Red Cross or St John Ambulance.
- CPR/AED Certification
- Deescalation Techniques Certificate – Various certified training organizations.
Bachelor of Arts - Psychology
Concordia University Irvine
High School Diploma -
La Puente High School
Similar Profiles
Miguel Ayala JrMiguel Ayala Jr
Behavioral Health Technician at Alter Health GroupBehavioral Health Technician at Alter Health Group
Ruben De LeonRuben De Leon
Crisis Counselor at Alter Health GroupCrisis Counselor at Alter Health Group
Ana RuvalcabaAna Ruvalcaba
Care Coordinator at Alter Health GroupCare Coordinator at Alter Health Group