Kenya Colbert
Phoenix,AZ
Summary
Responsible professional experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.
Overview
16
16
years of professional experience
Work History
Behavioral Health Technician
The house of balkis
Phoenix, Az
06.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Monitored client behavior and reported changes to clinical staff.
- Implemented treatment plans under supervision of licensed professionals.
- Maintained a safe and clean environment for clients and staff.
- Documented client progress and incidents accurately in records.
- Participated in team meetings to discuss client care strategies.
- Engaged clients in recreational activities to promote social interaction.
- Documented behavioral incidents to keep accurate records.
- Monitored patient safety in all areas of the facility.
- Provided emotional support to clients and patients dealing with difficult situations.
Hairstylist
Self Employed Services
Phoenix, Az
01.2010 - 06.2024
- Styled client hair
- Consulted with clients to determine their desired hairstyles and preferences.
- Maintained cleanliness and organization of workstations and tools.
- Educated clients on hair care products and maintenance routines.
- Developed strong client relationships through personalized service and communication.
- Managed scheduling to ensure timely appointments for clients.
Assistant Apartment Manager
Orangewood Apartments
Glendale, Az
02.2014 - 12.2020
- Assisted in managing tenant relations and addressing resident inquiries at Orangewood Apartments.
- Coordinated maintenance requests and ensured timely responses from service staff.
- Maintained accurate records of lease agreements and tenant information for compliance purposes.
- Supported the leasing process by conducting property tours and answering prospective tenant questions.
- Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
- Organized community events to foster resident engagement and promote a positive living environment.
- Collaborated with property management to implement marketing strategies for apartment vacancies.
- Monitored financial transactions, including rent collection and expense tracking for the property.
Education
Career Success High School
Phoenix, AzSkills
- Treatment plan implementation
- Patient assessment
- Crisis intervention
- Patient observation
- Behavioral monitoring
- Mental health support
- Documentation accuracy
- Report writing
- Records management
- Substance abuse experience
- Safety management
- Team collaboration
- Verbal de-escalation
- Conflict resolution
- Skill-building exercises
- Client observation
- Time management
- Mental health awareness
- Effective listening
- Active listening
- Emotional intelligence
- Event planning
- Tenant communication
- Food preparation and handling
- Housekeeping skills
- Active listening
Timeline
Behavioral Health Technician
The house of balkis
06.2025 - Current
Assistant Apartment Manager
Orangewood Apartments
02.2014 - 12.2020
Hairstylist
Self Employed Services
01.2010 - 06.2024
Career Success High School