Amanda Wine
Colorado Springs,CO
Summary
Hello, I'm interested in any jobs that I can learn and grow from. I'm also a retired military spouse. I have experience working with and around all types of people, and training new employees with POS. I'm a fast learner and love to learn new things.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Customer Service Associate
US Patriot Tactical
Fort Carson, CO
03.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier/Customer Service
The Home Depot
Colorado Springs, CO
05.2020 - 01.2024
- Company Overview: Door Greeter, Customer service, Cashier
- Door Greeter, Customer service, Cashier
Customer Service
Lowes Food
Columbia, SC
05.2018 - 08.2018
Deli worker
Military Spouse
Stay At Home Mom/Wife
Fort Jackson, SC
09.2002 - 05.2018
- Company Overview: FRG Leader for the United States Army, Call Down Person for the Army while the unit was deployed overseas
- FRG Leader for the United States Army, Call Down Person for the Army while the unit was deployed overseas
LST
Conway Human Development Center
Conway, AR
02.2002 - 08.2002
- Company Overview: LST- Life Skilled Trainer
- Help with bathing, meds, and feeding
- LST- Life Skilled Trainer
- Help with bathing, meds, and feeding
Warranty Technician
Arrow Automotive
Morrilton, AR
06.1997 - 12.2001
- Company Overview: Warranty Department
- Rebuild Alternator, Boxer, Shipping and Receiving, and Inventory
- Warranty Department
- Rebuild Alternator, Boxer, Shipping and Receiving, and Inventory
Education
Associate's degree - Pharmacy Technician
Pikes Peak Community College
Colorado Springs, CO03.2029
Diploma -
Morrilton High School
Morrilton, AR05.1997
Skills
- Microsoft Excel
- Food Service
- Food Safety
- Sales
- Retail Sales
- Communication skills
- POS
- Customer service
- Organizational skills
- Basic life support
- Cleaning
- Cash handling
- Cash register
- Basic math
Certification
- Driver's License
- ServSafe, 05/01/19 to 05/31/24
- Basic Life Support (BLS), 11/01/22 to 11/30/24
- CPR and first aid, 05/01/18 to Present
- The National Restaurant Association - Hospitality and Restaurant Management Program
Military Id
Current Military ID
Assessments
- Work style: Reliability, Proficient, 12/01/22
- Work motivation, Proficient, 12/01/22
- Administrative assistant/receptionist, Proficient, 09/01/22
- Spreadsheets with Microsoft Excel, Proficient, 10/01/23
- Medical receptionist skills, Proficient, 12/01/22
- Customer service, Proficient, 01/01/23
- Customer focus & orientation, Proficient, 01/01/23
- Attention to detail, Proficient, 12/01/22
- Warehouse safety, Proficient, 02/01/23
- Retail customer service, Proficient, 10/01/22
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
Phi Theta Kappa Honor Society, 11/01/19
Timeline
Customer Service Associate
US Patriot Tactical
03.2024 - Current
Cashier/Customer Service
The Home Depot
05.2020 - 01.2024
Customer Service
Lowes Food
05.2018 - 08.2018
Military Spouse
Stay At Home Mom/Wife
09.2002 - 05.2018
LST
Conway Human Development Center
02.2002 - 08.2002
Warranty Technician
Arrow Automotive
06.1997 - 12.2001
Diploma -
Morrilton High School
Associate's degree - Pharmacy Technician
Pikes Peak Community College