Open To Work
Amanda Winn
South Bend,IN
Work Preference
Summary
Strategic healthcare operations leader with 13 years of experience in coordinating clinical workflows and mentoring multidisciplinary teams in a Level III Trauma Center. Proven expertise in staff development, process improvement, and inventory management. Known for fostering collaboration and delivering results in high-pressure environments. Seeking to leverage operational and organizational skills to enhance performance in a leadership role.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Certified Surgical Technologist
Elkhart General Hospital
Elkhart , IN
08.2012 - Current
- Coordinated surgical workflow for three to five daily procedures across one to two operating rooms.
- Collaborated with two to three surgeons and multidisciplinary teams to ensure efficient workflow.
- Mentored new employees and healthcare students as department preceptor.
- Specialized in neuro and spine surgery while supporting various surgical specialties.
- Operated advanced surgical technologies, including spinal implant systems and neurosurgical equipment.
- Managed inventory of surgical instrumentation and surgeon preference cards to enhance efficiency.
- Participated in hospital committees aimed at operational excellence and quality improvement.
- Utilized Cerner for clinical documentation and effective communication.
Server & Head Trainer
Bar Louie
Mishawaka, IN
2009 - 2012
- Trained and mentored new employees, ensuring high standards in customer service and operational consistency.
- Demonstrated strong attention to detail with rapid mastery of new menus and specialties.
- Successfully managed multiple tasks while maintaining professionalism in a fast-paced environment.
- Maintained a reputation for exceeding customer expectations through effective handling of large parties and accurate order placement.
Administrative Manager
Lowe's
Mishawaka, IN
2007 - 2009
- Oversaw administrative operations, including scheduling, payroll, staffing coordination, and budgeting.
- Collaborated with leadership to streamline workflows and improve operational performance.
- Facilitated hiring, training, and development initiatives to meet employee needs.
- Oversaw daily store operations in store manager's absence, maintaining service continuity.
Assistant Manager- Guest Experience
Target
Indianapolis, IN
2005 - 2007
- Managed customer service inquiries and complaints promptly.
- Recruited, hired, trained, and coached employees in high-volume retail environment.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Streamlined inventory management process, ensuring optimal stock levels and organized displays.
Education
Associate of Science - Surgical Technology
Ivy Tech Community College of Indiana
Valparaiso, IN07-2012
Bachelor of Science - Retail Management
Purdue University
West Lafayette, IN05-2004
Skills
- Cerner EHR proficiency
- Team leadership
- Workflow coordination
- Quality improvement strategies
- Project coordination and scheduling
- Inventory and supply management
- Surgical instrumentation
- Microsoft Office Suite expertise
- Team leadership and staff development
- Cross-functional collaboration
- Patient experience enhancement
- Relationship building and problem solving
Certification
- Certified Surgical Technologist (CST)
- Basic Life Support (BLS)
Accomplishments
- Recipient of the Team Player Award for outstanding collaboration, leadership, and commitment to exceptional patient care.
- Department Preceptor responsible for mentoring and developing newly hired surgical technologists, surgical technology students, nursing students, nurse practitioner students, and medical students.
- Trusted Clinical Partner frequently requested by surgeons for technical expertise, professionalism, and collaborative approach during complex surgical procedures.
- Highly Respected by Colleagues, often selected by coworkers to participate in surgeries involving their own family members, reflecting exceptional trust and confidence.
- Neuro & Spine Surgical Specialist with extensive experience supporting advanced spinal implant procedures, surgical navigation systems, operating microscopes, endoscopic spine surgery, and neurosurgical instrumentation.
- Coordinate surgical workflow for 3-5 procedures daily across 1-2 operating rooms within a 10-room Level III Trauma Center while collaborating with surgeons, anesthesia providers, nurses, and multidisciplinary teams to maintain safe, efficient patient care.
Timeline
Certified Surgical Technologist
Elkhart General Hospital
08.2012 - Current
Server & Head Trainer
Bar Louie
2009 - 2012
Administrative Manager
Lowe's
2007 - 2009
Assistant Manager- Guest Experience
Target
2005 - 2007
Associate of Science - Surgical Technology
Ivy Tech Community College of Indiana
Bachelor of Science - Retail Management
Purdue University