Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Wolfe

Tallahassee,FL

Summary

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Efficient candidate offering customer service expertise combined with detail-oriented nature and excellent time-management skills. Organized and dependable with good problem-solving skills and self-directed attitude. Committed to maintaining high levels of customer service in all interactions.

Overview

11
11
years of professional experience

Work History

Warehouse Worker

Amazon
03.2024 - Current
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Teller II

Fsu Credit Union
06.2023 - 03.2024
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained friendly and professional customer interactions.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.


Medical Reception Tech

CSL Plasma Center
06.2022 - 05.2023


  • Recorded patients' medical history, vital statistics or information such as test results into medical records.
  • Utilized finger sticks and screening equipment to check hematocrit and protein levels.
  • Performed clerical duties such as creating and maintaining donor records files and inputting information into donor management computer software.
  • Ensured patient privacy and confidentiality while maintaining meticulous record-keeping practices.

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Medical Office Coordinator

Mercy Medical Center at St. Paul Square
01.2019 - 05.2022
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally.
  • Reduced wait times for patients by implementing efficient check-in and check-out procedures.
  • Coordinated referral processes smoothly, facilitating seamless transitions between primary care providers and specialists when needed.
  • Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.

Retail Keyholder

Sally's Beauty Supply
05.2017 - 01.2019
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.



Teller

Cashland
06.2014 - 05.2017
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Education

Associate of Science - Medical Administrative Billing And Coding

Keiser University
Fort Lauderdale, FL
04-2027

Skills

  • Strong work ethic
  • Professionalism and courtesy
  • Exceptional customer service
  • Excellent time management skills
  • Approachable
  • Positive
  • Cash handling and management
  • Relationship building and management
  • Stress tolerance
  • Reliable

Timeline

Warehouse Worker

Amazon
03.2024 - Current

Teller II

Fsu Credit Union
06.2023 - 03.2024

Medical Reception Tech

CSL Plasma Center
06.2022 - 05.2023

Medical Office Coordinator

Mercy Medical Center at St. Paul Square
01.2019 - 05.2022

Retail Keyholder

Sally's Beauty Supply
05.2017 - 01.2019

Teller

Cashland
06.2014 - 05.2017

Associate of Science - Medical Administrative Billing And Coding

Keiser University
Amanda Wolfe