Amanda Woods
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
4
4
years of professional experience
Work History
Loan Accounting Clerk
BancFirst
03.2022 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
Financial Services Representative
Arvest Bank
05.2021 - 03.2022
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
- Contributed towards branch growth by identifying prospects within the community and nurturing relationships for new business opportunities.
- Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
- Advised clients on retirement planning options such as IRAs or annuities based on individual goals.
Gaming Floor Cashier
Cherokee Casino
01.2020 - 05.2021
- Safeguarded company assets by identifying potential theft risks and reporting suspicious activities to management promptly.
- Demonstrated adaptability by learning new software systems quickly for seamless transitions between registers when necessary.
- Developed strong relationships with regular customers through exceptional service leading increased loyalty towards the brand.
- Supported inventory control efforts by accurately scanning items and updating records as needed.
- Participated in special promotions events or seasonal sales initiatives aimed at boosting revenue generation within the retail space.
- Handled high-volume periods effectively, maintaining accuracy while managing multiple tasks simultaneously.
- Maintained accurate cash balances with diligent record-keeping and cash management.
- Reduced wait times by quickly processing transactions, ensuring a smooth flow at the cashier counter.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Agricultural Business - Business
Redlands Community College
El Reno, OK12.2019
High School Diploma -
Nowata High School
Nowata, OK05.2017
Skills
- Telephone Etiquette
- Customer Satisfaction
- Administrative Support
- Prioritization
- Basic accounting
- Schedule and calendar management
- Typing Speed
- Bookkeeping
- Microsoft Office
- Attention to Detail
- Problem-Solving
Timeline
Loan Accounting Clerk
BancFirst
03.2022 - Current
Financial Services Representative
Arvest Bank
05.2021 - 03.2022
Gaming Floor Cashier
Cherokee Casino
01.2020 - 05.2021
Agricultural Business - Business
Redlands Community College
High School Diploma -
Nowata High School