Summary
Overview
Work History
Education
Skills
Timeline
Generic

PAULA DOZE

Frederick, Oklahoma,OK

Summary

At Bancfirst Corp Ok, excelled as a Loan Accounting Clerk by enhancing customer satisfaction and reducing data entry errors through meticulous attention to detail and superior multitasking abilities. Demonstrated expertise in cash management and telephone etiquette, significantly contributing to operational efficiency and client trust.

Overview

23
23
years of professional experience

Work History

Loan Accounting Clerk

Bancfirst Corp Ok
11.2013 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Clerk

Howard Chiropractic Center
04.2002 - 11.2002
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Coordinated and scheduled meetings and appointments.
  • Processed incoming and outgoing mail and packages according to established procedures.

Education

No Degree - Criminal Justice

Western Oklahoma State College
Altus, OK

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management

Timeline

Loan Accounting Clerk

Bancfirst Corp Ok
11.2013 - Current

Clerk

Howard Chiropractic Center
04.2002 - 11.2002

No Degree - Criminal Justice

Western Oklahoma State College
PAULA DOZE