Amanda Yoder
Seattle
Summary
Dynamic professional with a proven track record in relationship management and delivery management at Whole Foods Market Inc. Expert in optimizing inventory turnover and enhancing customer satisfaction through innovative merchandising strategies. Recognized for exceptional customer service and adherence to safety practices, driving operational efficiency and brand loyalty.
Experienced professional prepared to contribute to dynamic organization. Proven track record of optimizing vendor partnerships and streamlining procurement processes. Known for strong team collaboration and adaptability in fast-paced environments, leveraging negotiation and relationship-building skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bread Vendor
You Deserve Butter LLC
01.2022 - Current
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Set up displays and signage to attract customers and boost sales.
- Streamlined inventory management processes, leading to more efficient operation.
- Enhanced vendor reputation with timely delivery and accurate order fulfillment.
Overnight Stocker
Metropolitan Market
09.2020 - 01.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
Dairy Department Manager
New Seasons Market
09.2017 - 07.2021
- Enhanced customer satisfaction by ensuring a well-stocked and organized dairy department.
- Trained new employees on dairy department procedures, resulting in increased productivity and efficiency.
- Conducted regular audits of department operations, identifying areas for improvement and implementing necessary changes.
- Ensured compliance with local, state, and federal food safety regulations, maintaining a clean and safe working environment at all times.
- Provided exceptional customer service while addressing inquiries regarding product selection and availability in the dairy section.
- Reduced shrinkage by implementing proper storage techniques and adhering to strict quality control measures.
Dairy Buyer
Whole Foods Market Inc
08.2012 - 08.2017
- Maintained up-to-date knowledge of industry developments, adapting purchasing plans as needed to capitalize on emerging trends or shifts in consumer preferences.
- Conducted regular inventory assessments, optimizing stock levels and minimizing waste through accurate forecasting.
- Implemented innovative merchandising strategies that enhanced customer experience and promoted brand loyalty.
- Coordinated closely with logistics teams, ensuring timely delivery of dairy products while minimizing supply chain disruptions.
- Optimized inventory turnover rates by closely monitoring demand patterns and adjusting order quantities accordingly.
Education
Bachelor of Arts - Sociology
Belmont Abbey College
Belmont, NC05-2012
Skills
- Delivery management
- Relationship management
- Customer needs assessment
- Product demonstration
- Loading and unloading procedures
- Safety practices
- Stock management
Certification
- ServSafe Food Handler's Certification
Timeline
Bread Vendor
You Deserve Butter LLC
01.2022 - Current
Overnight Stocker
Metropolitan Market
09.2020 - 01.2022
Dairy Department Manager
New Seasons Market
09.2017 - 07.2021
Dairy Buyer
Whole Foods Market Inc
08.2012 - 08.2017
Bachelor of Arts - Sociology
Belmont Abbey College
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