AMANDA HYDE
Director of Membership and Annual Giving
Richardson,TX
Summary
Expert fundraising leader with over a decade of experience in membership development, annual giving, and donor engagement. Proven track record in enhancing donor lifetime value through data-driven strategies, cross-functional collaboration, and innovative fundraising campaigns. Adept at leveraging CRM systems and marketing tools to drive donor retention and growth.
Overview
14
14
years of professional experience
Work History
Director of Membership & Annual Giving
Dallas Zoo
03.2024 - Current
Director of Membership
Dallas Zoo
10.2022 - 03.2024
Assistant Director of Individual Giving & Membership
Dallas Zoo
02.2021 - 06.2022
- Lead a team of managers, coordinators, and membership representatives.
- Redesigned the membership program with a new benefits structure, refreshed renewal strategy, and updated branding and collateral, resulting in a 14% increase in average gift.
Member Solicitation Manager
Dallas Zoo
09.2018 - 02.2021
- Managed multi-channel renewal and acquisition campaigns (direct mail, digital, and telemarketing).
- Refined auto-renewal program communications and processes to increase monthly revenue.
- Launched and maintained an online member portal with digital membership cards, benefit tracking, and tailored messaging by level and expiration date.
Individual Giving Coordinator
Dallas Symphony Orchestra
10.2016 - 09.2018
- Managed renewals, upgrades, and acquisitions of the Friends of the DSO donor group through multi-channel campaigns, resulting in significant revenue increases over two fiscal years.
- Served as the development liaison for a new text marketing initiative to enhance the concert experience and solicit gifts.
Assistant Manager of Individual Giving, Research and Stewardship
Dallas Museum of Art
08.2014 - 10.2015
- Coordinated stewardship, timely gift acknowledgment, and member benefit fulfillment.
- Assisted with database maintenance, cross-departmental coordination of onsite strategies, and administrative support for the major gifts team.
Membership Associate
Dallas Museum of Art
07.2011 - 08.2014
- Provided exceptional customer service and generated onsite membership sales.
Education
MS - Library and Information Science
University of North Texas
Denton, TXBA - Art History
University of North Texas
Denton, TXSkills
- Tessitura
- Raiser's Edge
- DonorPro
- The Museum System
- Art Systems
- Prospect 2/Donate 2
Problem-solving
Project management
Operations management
Team management
Timeline
Director of Membership & Annual Giving
Dallas Zoo
03.2024 - Current
Director of Membership
Dallas Zoo
10.2022 - 03.2024
Assistant Director of Individual Giving & Membership
Dallas Zoo
02.2021 - 06.2022
Member Solicitation Manager
Dallas Zoo
09.2018 - 02.2021
Individual Giving Coordinator
Dallas Symphony Orchestra
10.2016 - 09.2018
Assistant Manager of Individual Giving, Research and Stewardship
Dallas Museum of Art
08.2014 - 10.2015
Membership Associate
Dallas Museum of Art
07.2011 - 08.2014
MS - Library and Information Science
University of North Texas
BA - Art History
University of North Texas
Similar Profiles
Roberto MonsivaisRoberto Monsivais
Guest Services Representative at Dallas ZooGuest Services Representative at Dallas Zoo
Thomas OwensThomas Owens
Zoological Manager- Ectotherms and Birds at Dallas ZooZoological Manager- Ectotherms and Birds at Dallas Zoo
Thomas OwensThomas Owens
Zoological Manager at Dallas ZooZoological Manager at Dallas Zoo
Hoa DauHoa Dau
Stock Trader at Retail Day TraderStock Trader at Retail Day Trader
Harvey MulvihillHarvey Mulvihill
Video Production Asst. / Freelance Videographer at JMK Creative GroupVideo Production Asst. / Freelance Videographer at JMK Creative Group