Amanda J. Conover
Camp Hill,PA
Summary
Hard-working and trustworthy cafe employee prepared to contribute service-minded and dedicated attitude to a dynamic team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cafe Worker
Yellow Bird Cafe
09.2022 - Current
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements
Home Care Assistant
09.2020 - 12.2021
- Assists with personal care and household needs
- Communication with patients and their families
- Maintain a comfortable and friendly environment for clients
Ice Cream Server, Polar Cub Enterprises
08.2016 - 08.2020
Front Desk Associate
Messiah College Fitness Center
07.2019 - 06.2021
Medical Assistant
11.2020 - 02.2021
- Rooming patients, charting, checked vital signs, and chief complaints
- Collaboration with teammates
- Took medical histories of patient
Lifeguard | Lifetime
03.2019 - 08.2020
Education
Master of Science - Occupational Therapy
Alvernia University
Reading, PA06.2025
Bachelor of Science - Applied Health Science, Exercise Science Human Development and Family Science
Messiah University
Mechanicsburg, PA12.2021
Skills
- Effective Planning - Experience with cash transactions
- Proficient in Microsoft Word
- Strong verbal communication
- First Aid/ CPR - Initial patient assessments
- Documentation abilities - Team leadership and collaboration
- Adaptability and Flexibility
- Nutritional Education
- Menu Memorization
Certification
- First Aid/CPR Certified
Timeline
Cafe Worker
Yellow Bird Cafe
09.2022 - Current
Medical Assistant
11.2020 - 02.2021
Home Care Assistant
09.2020 - 12.2021
Front Desk Associate
Messiah College Fitness Center
07.2019 - 06.2021
Lifeguard | Lifetime
03.2019 - 08.2020
Ice Cream Server, Polar Cub Enterprises
08.2016 - 08.2020
Master of Science - Occupational Therapy
Alvernia University
Bachelor of Science - Applied Health Science, Exercise Science Human Development and Family Science
Messiah University
- First Aid/CPR Certified
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