Amanda M. Adams

• Oversaw admissions and discharges and scheduling of nursing staff.
• Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
• Sought opportunities to improve patient care, outcomes and nursing staff performance.
• Manage 8 nurses across 160-bed geriatric long term care unit.
• Manage 8 nurses across 160-bed geriatric long term unit.
• Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
• Administered performance evaluations and probationary reviews to assess nursing personnel.
• Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
• Interacted effectively with department managers to promptly correct problems and improve services.

Provide total care to residents experiencing health altercations. Interact with residents and families by providing education physical and emotional support. Collect and document vital signs to track current resident conditions.

• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
• Delivered updates in patient status to charge nurse, recording changes in medical records.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Assisted with admissions, appointments, transfers, and discharges.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Provides administrative support to ensure efficient operation of office. Answer phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding scanning etc.

• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Drafted correspondence and other documents for CEO and department heads in company's voice.
• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.