Jenita Keaton
Homewood, Illinois 60430,IL
Summary
Accomplished healthcare leader with administrative experience, driving safe patient care delivery, and leading high-performance teams. Expertise in healthcare administration, collaborating with multidisciplinary stakeholders, and leveraging data to improve patient care outcomes. Skilled in managing complex workloads, fostering patient-centered environments, and enhancing quality metrics through innovative strategies in patient safety, care delivery, and family satisfaction
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Nurse Supervisor
Advocate Medical Group
Chicago, IL
10.2024 - Current
- Collaborate with the healthcare team and physicians to ensure compliance with guidelines for triage, assessments, home therapies, and patient visits. Lead efforts to meet Continuous Improvement (CI) goals and manage patient registries.
- Work with management and physician leadership to foster a patient-centered environment, ensuring open access services, timely referrals, adherence to reporting guidelines, and achievement of Key Result Area (KRA) goals.
- Partner with the practice manager on Human Resource functions to ensure quality, development, and retention of associates, creating an engaging workplace and promoting high associate satisfaction scores
- Support initiatives for practice growth and patient retention in collaboration with leadership.
Help maintain an efficient, physician-friendly work environment. - Undertake additional duties as needed based on operational requirements.
- Assists in the creation and maintenance of an operationally efficient and physician-provider-friendly work environment.
- Introduce initiatives based on staff education, infection control audits, safe medication administration, and proper wound care to achieve unit and facility goals.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain the continuum of care.
- Motivate nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge, and delivery of care.
- Supervise a team of 9 nurses and 16 clinical nursing assistants.
Registered Nurse-Telehealth
Sovereign Care Services
Indianapolis
11.2019 - Current
- Provide telehealth and remote services to create quality client outcomes
- Educate caregivers and clients to ensure medication regimen is followed according to orders
- Monitor the client’s progression and adequately report signs of regression
- Ensure data is up to date and documentation is performed accurately
- Provide recommendations for improvement of care
- Capture medical data in need of physician's attention and report findings promptly
Clinical Performance Nurse
Sound Physicians
Olympia Fields
08.2023 - 10.2024
- Designing innovative systems to improve patient care
- Integrating new medical technologies into healthcare facilities
- Collaborating with healthcare staff members and department heads
- Use data to analyze trends in care processes and quality improvement methods
- Test changes of continuous improvement measure to access benchmarking and goal attainment
- Collaborate with Senior Nurse Leadership and Medical Director to foster open communication for decision-making to create quality care
- Use evidence-based practice to integrate into clinical practice for optimal patient care delivery and disposition
- Apply information technology to communicate, manage knowledge, capture trends, mitigate error, and create interventions
Assistant Clinical Manager
Advocate Trinity Hospital
Chicago
08.2022 - 08.2023
- Overseen day-to-day operation
- Played a key role in achieving reduction in patient complaints and improved patient/family satisfaction by introducing patient-centered care strategies.
- Created collaborative partnerships with leadership, staff, and interdisciplinary teams
- Initiated improvement in patient throughput by facilitating more efficient care processes.
- Optimized staffing levels by reducing agency nurses of over 60% to less than 15% in 6months
- Participated in throughput by facilitating downgrades and assessing patient criteria
- Managed scheduling, timecards, and collaborated with HR to recruit, onboard, and train new team members.
- Established innovative tactics to support the climate and culture of the unit
- Provided coaching and professional development opportunities
House Supervisor
Regency Hospital
East Chicago
04.2022 - 07.2022
- Reduced CAUTI, CLABSI., and compliance barriers
- Accomplished adequate staffing
- Collaborated with the Chief Nursing Officer and administration to ensure adequate throughput
- Ensured compliance and regulatory requirements were achieved
- Identified trends or systematic discrepancies and notified proper entities.
- Managed codes, and rapid responses, and ensured proper protocol/ algorithms were followed.
- Functioned as the administrator on call in their absence
- Functioned as the night pharmacist to mix lifesaving medications during emergencies
- Collaborated with human resources during disciplinary encounters
- Established a rapport with staff and fluidity of patient care services
Intensive Care Registered Nurse
Advocate Trinity Hospital
Chicago
07.2019 - 03.2022
- Monitored critical patients on ventilators and other life-saving equipment
- Controlled infections, wounds and recognize patient trends
- Performed charge nurse duties to promote positive patient outcomes
- Demonstrated the nursing process with complex assessments and interventions
- Developed and maintained therapeutic relationships with patients and families
- Facilitated cost effective care for patients and family
Cardiac Technician
Northwestern Memorial Hospital
Chicago
03.2016 - 06.2019
- Managed cardiac monitoring throughput, documentation, and staff compliance as lead
- Initiated rapid response for critical heart rhythms
- Saved multiple lives by being attentive to cardiac changes promptly
- Provided expertise and education to nursing staff regarding cardiac arrhythmias
- Documented and reported changes to cardiac rhythm promptly
- Collaborated with management to improve department effectiveness and improve patient care
Electrocardiogram Tech
John H. Stroger Hospital of Cook County
Chicago
08.2015 - 03.2016
- Interpreted rhythms for physicians assistants to assist in timely intervention
- Coordinated EKG services and prioritized patient testing
- Recorded and performed EKG test
- Monitored patient during procedures, medication administration and promptly communicated arrhythmias
- Identified cardiac rhythms, arrhythmias, identified and corrected AC inferences
Certified Nursing Assistant
Misericordia
Chicago
01.2014 - 08.2015
- Provided total care to a diverse population with mild to severe developmental and physical disabilities
- Worked on developmental training with patients to create better outcomes
- Maintained accurate records of patient care, condition, progress, and concerns
- Provided post-operative care and assisted nurses with wound care for pressure ulcers, and surgical site wounds
- Supported needs of 4+ residents under long-term care.
Education
Master of Science in Nursing - Executive Nursing
CHAMBERLAIN UNIVERSITY
03-2023
Bachelor of Science in Nursing - Nursing
CHAMBERLAIN UNIVERSITY
05-2019
Bachelors of Science - Technical Systems Management
University of Illinois at Urbana-Champaign
12-2009
Certification
- Nurse Executive Advanced American Nurse Credentialing Center
- ACLS American Heart Association
Affiliations
- Sigma Theta Tau International Honors Society March 2019- Present
- American Nurses Association(ANA) February 2022- Present
- American Association of Critical care Nurse(AACN) May 2023- Present
Skills
Medication and IV administration
Medication administration
Direct patient care
Patient assessments
Strong clinical judgment
Patient education and counseling
Clinical judgment
Patient and family advocacy
Infection control measures
Patient care
Wound care
Compassion and empathy
Patient management
Telemetry monitoring
Family education
Advanced cardiac life support (ACLS) certification
Nursing staff leadership
Medication distribution
Tracheostomy care
Precepting
Lab result interpretation
Complex Problem-solving
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Goal setting
Task delegation
Safety procedures
Employee onboarding
Work prioritization
Policy and procedure development
Recruiting and interviewing
Data analysis
Regulatory compliance
Trend analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Clinical Nurse Supervisor
Advocate Medical Group
10.2024 - Current
Clinical Performance Nurse
Sound Physicians
08.2023 - 10.2024
Assistant Clinical Manager
Advocate Trinity Hospital
08.2022 - 08.2023
House Supervisor
Regency Hospital
04.2022 - 07.2022
Registered Nurse-Telehealth
Sovereign Care Services
11.2019 - Current
Intensive Care Registered Nurse
Advocate Trinity Hospital
07.2019 - 03.2022
Cardiac Technician
Northwestern Memorial Hospital
03.2016 - 06.2019
Electrocardiogram Tech
John H. Stroger Hospital of Cook County
08.2015 - 03.2016
Certified Nursing Assistant
Misericordia
01.2014 - 08.2015
Master of Science in Nursing - Executive Nursing
CHAMBERLAIN UNIVERSITY
Bachelor of Science in Nursing - Nursing
CHAMBERLAIN UNIVERSITY
Bachelors of Science - Technical Systems Management
University of Illinois at Urbana-Champaign
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