Microsoft Office
AMANDA M. CRUZ
Registered Medical Assistant
Oviedo,FL
Summary
Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
6
6
Certifications
13
13
years of post-secondary education
10
10
years of professional experience
1
1
Language
Work History
Registered Medical Assistant
Celebration Orthopaedics And Sports Medicine Ins.
Celebration, FL
04.2020 - Current
- Manage schedule for Dr. Matthew Willey.
- Assist with pain procedures: scheduling, assisting with in-office injections, monitoring patients and discharging patients.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Sanitized, restocked and organized exam rooms and medical equipment.
Registered Medical Assistant/Clinical Assistant
Orlando Orthopaedic Center
Oviedo, FL
09.2016 - 03.2020
- Triage patient calls and messages to appropriate medical providers.
- Manage clinical needs for pain management provider Dr. Matthew Willey and Kara Kobylka-Russell P.A.-C.
- Perform orthopaedic casts and splints according to physician preference and patient need.
- Inventory medications and injections for the Oviedo branch location.
- Order appropriate supplies based on office need and physician demand.
- Communicate with physicians, patients, and families to facilitate necessary plan of care.
- Assist and train co-workers on orthopaedic splints, casts, and exercises.
Registered Medical Assistant
Orlando Neurosurgery, P.A
Winter Park, FL
02.2015 - 09.2016
- Manage patient care for neurosurgeons i.e., scheduling, chart documentation, obtaining appropriate diagnostic testing.
- Communicate with physician and mid-level staff regarding patient concerns and questions.
- Pre and Post Procedure patient care and recovery, medication refills, and disability forms.
- Room patients and document vitals and pertinent medical history using Greenway and PrimeSuite EMR system.
- Maintain open line of communication with local hospitals, doctor’s offices, and associates to implement required plan of care.
Registered Medical Assistant- Patient Care Coordinator
Vascular Spc. Of Central Florida
Orlando, FL
11.2010 - 12.2014
- Surgery scheduling and Pre-Admission testing for open and endovascular operations and procedures at Orlando Health facilities and in-office procedures.
- Medication administration, under direct order of surgeon, for pre and post procedure patient care and recovery.
- Intraoperative assistance for in-office procedures i.e., VNUS, stab phlebectomy, and dialysis-related access procedures.
- Post procedure patient care and recovery.
- Post-procedure care including compression bandages, wound care, and discharge instructions.
- Prepping sterile field and patients for in-office procedures.
- Document medical history and triage calls via EMR system using Intergy software.
- Assist with wound care needs of patients, post-surgical complications, woundvac removal wound care dressings, staple/suture removal, compression stocking needs, and multilayer wraps.
- Maintain open communication with patients, families, physicians, and all appropriate staff to implement effective plan of care.
- Obtain referrals, authorizations, and financial data for all appointments and procedures to expedite clinical needs.
Education
BS - Nursing
Keiser University
06.2013 - Current
Diploma - Medical Assistant
Lincoln Technical Institute
08.2009 - 11.2010
Pre-Law, Political Science
Virginia Intermont College
08.2004 - 05.2005
Diploma - International Studies
Woodrow Wilson High School
08.2001 - 06.2004
Skills
Orthopaedic Cast/Splint, Suture/Staple Removal
Microsoft Office
Privacy and confidentiality
CPR
Patient Assessments
Monitoring patient progress
Point of care testing
Efficient and reliable team player
Adaptable
Patient-focused care
Electronic health records
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
American Registry of Medical Assistants
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Exscribe EHR/PM
Timeline
Registered Medical Assistant
Celebration Orthopaedics And Sports Medicine Ins.
04.2020 - Current
Registered Medical Assistant/Clinical Assistant
Orlando Orthopaedic Center
09.2016 - 03.2020
Registered Medical Assistant
Orlando Neurosurgery, P.A
02.2015 - 09.2016
BS - Nursing
Keiser University
06.2013 - Current
Registered Medical Assistant- Patient Care Coordinator
Vascular Spc. Of Central Florida
11.2010 - 12.2014
Diploma - Medical Assistant
Lincoln Technical Institute
08.2009 - 11.2010
Pre-Law, Political Science
Virginia Intermont College
08.2004 - 05.2005
Diploma - International Studies
Woodrow Wilson High School
08.2001 - 06.2004