Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Amanda "Mandy" Ayotte

Cheyenne,WY

Summary

Compassionate professional in healthcare, particularly skilled in providing exceptional home care support. Known for productivity and efficiency in task completion, ensuring comfort and well-being of clients. Specialized skills include patient mobility assistance, basic medical monitoring, and personalized care plan adherence. Excel in empathy, communication, and patience, using these soft skills to enhance client satisfaction and trust. Resourceful Events Manager recognized for high productivity and efficient task completion. Possess specialized skills in event planning, budget management, and vendor negotiations. Excel in communication, leadership, and problem-solving to ensure seamless execution of events. Committed to creating memorable experiences while maintaining operational excellence. Empathetic Certified Peer Specialist known for high productivity and efficient task completion. Possess specialized skills in mental health support, crisis intervention, and motivational interviewing, ensuring clients receive comprehensive care and guidance. Excel in communication, active listening, and empathy, leveraging these soft skills to foster strong relationships and promote positive outcomes for individuals navigating mental health challenges.

Overview

17
17
years of professional experience

Work History

Home Health Caregiver

Self-employeed
Cheyenne, WY
03.2022 - Current
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Responded quickly and appropriately to emergency situations involving elderly family member.
  • Monitored an elderly family member's behaviors and emotional states, and reported concerns to primary health care providers.
  • Tracked and reported clients' progress based on observations and conversations.
  • Improved patient outlook and daily living through compassionate care.
  • Transported individuals to medical appointments and assisted with errands.
  • Administered medications as directed, and documented medication administration in accordance with instructions from prescribing doctors.

Lead Social Events Coordinator

Contract Acts Cheyenne Frontier Days
Cheyenne, WY
07.2007 - Current
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Monitored project progress and provided updates to stakeholders.
  • Organized team events to promote a positive work environment.
  • Responded promptly to donor inquiries via email or telephone calls.
  • Provided administrative support for all aspects of fundraising operations including data entry into databases and spreadsheets.
  • Compiled reports on fundraising progress, expenses, income, and outcomes.
  • Supported events by recruiting sponsors and volunteers to meet financial and operational needs.
  • Organized donor events, such as galas, dinners, auctions, and other activities.
  • Coordinated logistics for special events such as venue selection, catering services, entertainment acts.
  • Collaborated with fundraising supervisors and teams to boost promotion and funds.
  • Handled donation boxes, counted donation totals and transported funds to appropriate locations.

Certified Peer Specialist

Volunteers of America Northern Rockies
Cheyenne, WY
02.2019 - 03.2022
  • Cultivated relationships with other organizations offering mental health services.
  • Engaged in regular case reviews with other professionals to discuss current cases and develop treatment plans.
  • Attended meetings and trainings to optimize professional development.
  • Maintained accurate records of client progress in accordance with HIPAA regulations.
  • Utilized de-escalation techniques aligned with trauma-informed care to drive intervention strategy for participants in crisis.
  • Developed educational materials related to mental health awareness and self-care.
  • Developed and led individual and group therapy supporting prescribed procedures.
  • Assisted clients in setting and achieving personal and therapeutic goals.
  • Provided crisis intervention services as needed during times of distress or agitation.
  • Cultivated relationships with fellow staff members to enhance team collaboration.
  • Documented behavioral incidents to keep accurate records.
  • Cultivated relationships with clients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Assisted in developing and implementing treatment plans for clients with various mental health disorders.
  • Helped arrange appointments with psychiatrists, therapists, or other healthcare providers.
  • Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
  • Participated in weekly supervision meetings with clinical staff to discuss cases and develop new strategies for responding to challenging scenarios.

Education

Bachelor of Science - Psychology in Addictions

Purdue University Global
West Lafayette, IN

Skills

  • Emotional support
  • Behavioral management
  • Cultural sensitivity
  • Medication organization
  • Client documentation
  • Compassionate client care
  • Documentation
  • Crisis intervention
  • Wyoming Driver's license
  • Fundraising events
  • Coordinating events
  • Event planning
  • Budget development
  • Customer focus
  • Motivational skills
  • Cross-functional teams leadership
  • Event sales
  • Budgeting and finance
  • Deadline management

Accomplishments

  • Volunteer of the Year for CFD Contract Acts 2022
  • Heels Class of 2023
  • Outstanding Performance 2021 for Volunteers of the Rockies

Timeline

Home Health Caregiver

Self-employeed
03.2022 - Current

Certified Peer Specialist

Volunteers of America Northern Rockies
02.2019 - 03.2022

Lead Social Events Coordinator

Contract Acts Cheyenne Frontier Days
07.2007 - Current

Bachelor of Science - Psychology in Addictions

Purdue University Global
Amanda "Mandy" Ayotte