Summary
Overview
Work History
Education
Skills
Timeline
Barista

Amani Hill

Vallejo,California

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Greensboro, NC
08.2021 - 05.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Guest Advocate

Target
Richmond , CA
03.2018 - 08.2020
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

High School Diploma -

North Carolina A & T State University
Greensboro, NC
06.2024

Skills

  • Coffee Machine Demonstrations
  • Espresso Machine Operation and Maintenance
  • Equipment and Store Cleaning
  • Customer Retention
  • Cash Register Operations
  • Verbal and Written Communication
  • Product Sales

Timeline

Barista

Starbucks
08.2021 - 05.2022

Guest Advocate

Target
03.2018 - 08.2020

High School Diploma -

North Carolina A & T State University

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Amani Hill