Amani Horne
San Leandro,CA
Overview
4
4
years of professional experience
Work History
Ice Cream Truck Driver
Mister Softee Inc.
06.2025 - Current
- Used route navigation apps and knowledge of area to deliver ice cream to customers.
- Interacted with customers to foster positive experience resulting in increased sales.
- Minimized wait times for customers through quick order processing and efficient cash handling skills.
Budtender
Nug Wellness
07.2024 - 06.2025
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
Caregiver
Phoenix ARF Inc
10.2021 - 04.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Associate Of Arts - Communications
Chabot College
Hayward, CAHigh School Diploma -
Lincoln High School
San Leandro, CA06.2016
Skills
- Encompassing 11 years of combined experience in Customer Service, Marketing and Sales
- Extensive knowledge of Microsoft suite including Word and Excel
- Excellent team building, conflict resolution, resource management, and public speaking
- Strong analytical, presentation, organizational skills, attention to detail, and problem solving skills
- Superior interpersonal, oral, and written communication skills
- Excellent time management skills and ability to multi-task and prioritize work
Timeline
Ice Cream Truck Driver
Mister Softee Inc.
06.2025 - Current
Budtender
Nug Wellness
07.2024 - 06.2025
Caregiver
Phoenix ARF Inc
10.2021 - 04.2025
Associate Of Arts - Communications
Chabot College
High School Diploma -
Lincoln High School