Amani Jones
Chicago,IL
Summary
Experienced IT technician and Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scrum Master
Wells Fargo
12.2015 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
- Coordinates the work of an Agile development team and oversees the software development lifecycle.
- Plans and facilitates scrum activities, including sprint planning, daily stand up, demos, board reviews, and retrospectives.
- Collaborates with clients or end users to understand business requirements.
- Acted as a liaison between development teams and product management, ensuring that appropriate project process is made.
- Identified and resolved impediments that slow development or prevent the team from meeting established goals or milestones.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
System Analyst
Wells Fargo
11.2013 - 11.2015
- Monitored employee tasks to gauge business functions and inefficiencies.
- Educated stakeholders on data protection tactics to reduce breaches.
- Installed system updates to address vulnerabilities and reduce security issues.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Monitored system performance to identify potential issues.
Education
Associate of Science - Information Technology Project Management
El Camino College
Torrance, CA06.2017
Skills
- Agile Frameworks - Scrum, Kanban
- Agile Project Management
- Jira
- Software Development
- Quality assurance
- Organization and Time Management
- Facilitation
- Team Leadership
- System Analysis
- Sprint Planning
- Communication
- Microsoft Office
Certification
CSM(Certified Scrum Master)
Comptia A+
Timeline
Scrum Master
Wells Fargo
12.2015 - Current
System Analyst
Wells Fargo
11.2013 - 11.2015
Associate of Science - Information Technology Project Management
El Camino College