Organized Human Resources Officer with 13 years of experience in National Guard's operations. Adapt at managing a team of soldiers and personnel with close supervision and accurate reporting. Dedicated to thorough logistics and an expert in HR policies.
Overview
17
17
years of professional experience
Work History
HUMAN RESOURCE NCO
Joint Force Headquarters
Jackson, MS
12.2020 - Current
Drafts or prepares related correspondence for appropriate signature and enters data in automated systems, as needed
Retrieves data from information sources, both manual and electronic, for use in answering questions, responding to correspondence, or preparing reports or briefings
Insures completeness and proper forwarding of records to appropriate board.
Training new incoming personnel so they are compliance with all regulations, standards, and safety.
HUMAN RESOURCE SPECIALIST
Mississippi Army National Guard
Jackson, MS
02.2010 - Current
Resolve personnel issues regarding human resources matters needing clarification, corrections, and misplacements.
Monitor and establish promotions and future training readiness information.
Provide personnel support and assistance in regards to transfers, travel orders, salary details to all divisions of The Army.
Manage more than 8,000 confidential personnel records.
Work with senior-level management answering compliance and consistency of Army regulation, policies and procedures.
PERSONAL BANKER/FINACIAL SERVICE REPRESENTATIVE
Bank of Forest
Flowood, MS
08.2019 - 12.2020
Assisted customers by selling and cross-selling depository/loan products while controlling and supervising large amounts of cash.
Sold policies that protect individuals and businesses from financial loss.
Assisted clients with opening savings, checking, and other bank products to meet the clients needs.
Supervised a team of 4 bankers to achieve the branch sales and revenue
CUSTOMER SERVICE REPRESENTATIVE SUPERVISOR
Citizens National Bank
Flowood, MS
02.2018 - 06.2019
Provides account services to customers by receiving deposits and loan payments; cashing checks
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative
Create and analyze management information and reports.
ASSISTANT MANAGER
Chicken Salad Chick
Flowood, MS
08.2018 - 04.2019
Conduct regular audits to ensure store is functional and presentable
Monitor retail operating costs, budgets and resources
Coordinate daily customer service operations (e.g
Sales processes, orders and payments)
Education
MBA - Human Resources Management
Belhaven University
Jackson, MS
08.2021
BBA - Business Administration
Jackson State University
Jackson, MS
12.2017
Skills
Discipline and dedicated professional with over 12 years experience providing Human Resource support, development, and team leadership Strong problem solving and decision making skills with ability to develop and implement effective action plans
Microsoft Office
Maintain Records
Interpersonal Communication
Timeline
HUMAN RESOURCE NCO
Joint Force Headquarters
12.2020 - Current
PERSONAL BANKER/FINACIAL SERVICE REPRESENTATIVE
Bank of Forest
08.2019 - 12.2020
ASSISTANT MANAGER
Chicken Salad Chick
08.2018 - 04.2019
CUSTOMER SERVICE REPRESENTATIVE SUPERVISOR
Citizens National Bank
02.2018 - 06.2019
HUMAN RESOURCE SPECIALIST
Mississippi Army National Guard
02.2010 - Current
MBA - Human Resources Management
Belhaven University
BBA - Business Administration
Jackson State University
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