Amani Littlejohn
Alexandria,VA
Summary
Patient Safety Associate Coordinator with proven expertise in staff supervision and communication. Skilled in optimizing staffing operations and enhancing collaboration among healthcare teams. Committed to maintaining high standards of patient care and safety through effective operational strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Safety Associate Coordinator
Inova Alexandria Hospital
Alexandria, Virginia
05.2024 - Current
- Dynamic and dedicated Patient Safety Associate Coordinator with proven expertise in supervising a team of Patient Safety Associates, optimizing staffing operations, and collaborating with hospital administrators to ensure patient safety and efficient healthcare delivery. Adept at fostering a collaborative environment with nursing and administrative teams to maintain high standards of safety and patient care in a fast-paced hospital setting.
- Facilitated interdisciplinary meetings to address concerns regarding patient safety.
- Administered database of patient safety incidents while tracking outcomes over time.
- Provided guidance on the implementation of new technologies aimed at enhancing patient safety measures.
- Oversee daily operations of department, including task scheduling and duty assignment.
Assistant Store Manager
Jersey Mike's Subs
Alexandria, Virginia
09.2022 - 05.2024
- Assisted in managing daily store operations and staff scheduling.
- Educated new employees on company policies and customer service standards.
- Coordinated inventory management and restocking procedures for optimal product availability.
- Monitored cash register operations to ensure accurate financial transactions.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Facilitated leadership support during peak business hours by inspiring staff members to achieve targets.
Education
High School Diploma -
South County High School
Lorton, VA06-2023
Skills
- Incident reporting
- Risk assessment
- Patient safety protocols
- Quality improvement
- Data analysis
- Healthcare compliance
- Staff supervision
- Operational management
- Effective communication
- Problem solving
- Professionalism and ethics
- Stress tolerance
- Mental health awareness
- De-escalation techniques
- Basic life support
- Heart saver first aid CPR AED
- Special needs support
- Patient transportation
- Crisis intervention
- Store operations
- Staff management
- Customer service and engagement
Accomplishments
- Advanced Honors Diploma
Certification
- Basic Life Saver- American Heart Association
- Heart Saver First Aid- American Heart Association
Timeline
Patient Safety Associate Coordinator
Inova Alexandria Hospital
05.2024 - Current
Assistant Store Manager
Jersey Mike's Subs
09.2022 - 05.2024
High School Diploma -
South County High School
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