Amani Mims
Sacramento
Summary
Professional customer service; warehouse worker with strong background in efficient inventory specialties and order packing. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Skilled in operating palletjacks, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Amazon
11.2025 - Current
- Operated forklifts and pallet jacks to efficiently transport materials.
- Oversaw daily shipping and receiving operations, ensuring timely fulfillment of orders.
- Conducted regular safety inspections to ensure compliance with regulations.
- Collaborated with team members to optimize workflow and reduce processing time.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Caregiver, Special Needs
Cross Country Healthcare
05.2025 - 08.2025
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Care for about 3-5 patients per week.
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Kept clients engaged in social networks and communities for personal health and growth.
- Entrusted to handle confidential and sensitive situations in professional matter.
Care Provider/Direct Supporter
NorthStar Services
01.2023 - 01.2024
- Arranged transportation and accompanied patients to doctors' offices and errands 7 days week.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted patients with self-administered medications.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Cashier/Cut Fruit
Smart And Final
12.2019 - 12.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Helped unlimited amount of customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front Cashier lanes and the 12 aisles of the entire store.
- Other days will be in Cut Fruit Department; making 8 Fruit Bowls, 6 Yogurt cups, 4 Salsa containers, and 4 Guacamole containers.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Customer Service
Kroger
10.2017 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Answered 50 or more questions per week about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
High School Diploma -
James Logan High School
Union City, CA05-2015
Skills
- Up to date: Food Handlers Certificate
- Structuring
- Sharp problem solver
- Courteous demeanor
- Safety compliance
- Inventory management
Timeline
Warehouse Worker
Amazon
11.2025 - Current
Caregiver, Special Needs
Cross Country Healthcare
05.2025 - 08.2025
Care Provider/Direct Supporter
NorthStar Services
01.2023 - 01.2024
Cashier/Cut Fruit
Smart And Final
12.2019 - 12.2022
Cashier/Customer Service
Kroger
10.2017 - 02.2019
High School Diploma -
James Logan High School