GILLIAN THIRLWALL
CA
Summary
I’m looking for a restaurant that is the right fit for me. One that I can dedicate my time and passion for the industry to. I love the hospitality business and enjoy working with a team of like minded individuals. I have been working in the industry for over twenty years now.
Overview
25
25
years of professional experience
Work History
Server Trainer
Greens restaurant
San Francisco , CA
09.2022 - Current
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Bartender
Torsap Thai Kitchen
Walnut Creek, CA
09.2021 - 01.2022
- We focused on craft cocktails and incredible food and service
- I really enjoyed working with a completely different flavor pallet and making delicious Thai inspired cocktails
- They were planning on promoting me to a bar management position but unfortunately I had some family issues that took me in a different direction.
Server, Trainer, Banquets and Banquet Captain
Tiki’s Grill and Bar
Waikiki, HI
01.2015 - 06.2020
- I found serving to be more conducive of my lifestyle and became their lead server
- We were a very high volume, fast paced environment that was casual and yet professional
- We prided ourselves on our dining experience and were one of the “must go” spots in Honolulu
- I trained the servers and worked private banquets as well, many times as captain
- We threw giant parties on holidays and would occasionally attract celebrities
- If not for covid and some family matters I would still be working there.
Bartender
Hilton SFO Airport
Burlingame, CA
09.2013 - 09.2014
- Specialized in craft cocktails
- When working solo sometimes we had to do everything
- Taking tables, bussing, bartending and food running
- In peak hours we concentrated more on the bar and making cocktails for the server’s tables.
Head Bartender
Yuppie Bar
San Mateo, Ca
10.2006 - 09.2013
- Had the highest grossing sales with no assistance
- Working alone meant no back up for any situation
- It was a large bar with two separate rooms and an outdoor patio
- Some weekend nights we would fill up and I just had to make it work
- Over time I expanded the group of regulars and ended up with quite a following.
Bartender and Karaoke Host
Moons Pub
San Mateo, Ca
10.2006 - 02.2008
- I started running karaoke and eventually worked their busy karaoke nights.
Server, lead server private events
Milagros
Redwood City, Ca
07.2003 - 08.2007
- I was their veteran server
- I also worked banquets, private parties and catering events for the company.
Hostess
California Pizza Kitchen
San Mateo, CA
12.1999 - 01.2003
- My first job in the industry
- I started as a host, worked up to running the takeout counter and eventually was made a server
- I learned a lot working different positions in the same restaurant.
Education
undefined
College of San Mateo
undefined
Bartending School
01.2006
High School Diploma - undefined
Hillsdale High School
06.2001
Skills
- Food handlers certificate up to date
- Alcohol certificate up to date
- Food safety understanding
- Effective customer upselling
- High-volume dining
- Buffet setup and takedown
- Food inspection
- Special dietary requirements
- Staff leadership
- Dining customer service
- Liquor, wine and food service
- Safe food handling
- Menu knowledge
- Event preparation
- Food service
- Safe serving knowledge
- Outstanding customer service
- Anticipating guest needs
- Health codes compliance
- Suggestive selling
- Customer service
- Proficient in mixology
- Classic Cocktails
- Energetic and Outgoing
- Creative Mixology
- Banquet Events
- Food Sales and Promotion
Timeline
Server Trainer
Greens restaurant
09.2022 - Current
Bartender
Torsap Thai Kitchen
09.2021 - 01.2022
Server, Trainer, Banquets and Banquet Captain
Tiki’s Grill and Bar
01.2015 - 06.2020
Bartender
Hilton SFO Airport
09.2013 - 09.2014
Head Bartender
Yuppie Bar
10.2006 - 09.2013
Bartender and Karaoke Host
Moons Pub
10.2006 - 02.2008
Server, lead server private events
Milagros
07.2003 - 08.2007
Hostess
California Pizza Kitchen
12.1999 - 01.2003
undefined
College of San Mateo
undefined
Bartending School
High School Diploma - undefined
Hillsdale High School
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