AMANI RODGERS
Mobile,AL
Summary
Dedicated Customer Service professional and Army Veteran leveraging 8+ years of proven experience in my abilities. Committed to maintaining professional relationships to increase profitability and drive business results. A challenge driven professional with over 4 years of Logistical experience serving in various logistic related positions possessing an Active Secret Security Clearance and the proven ability to perform exceptionally well. A respected leader and a team player with a strong work ethic, and the ability to build and be a part of a successful team environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RCA (Rural Carrier Associate)
USPS, United States Postal Service
Theodore, AL
02.2024 - 09.2024
- Increased safety awareness with thorough vehicle inspections and regular maintenance checks.
- Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
- Ensured timely delivery of priority packages, adhering to strict deadlines and quality standards.
- Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
- Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
- Navigated rural areas efficiently using GPS technology and detailed route maps to minimize delays in delivery times.
Patient Service Representative
VIEMED
Mobile, AL
06.2023 - 01.2024
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services..
- Answered incoming calls, scheduled appointments and filed medical records.
- Trained new staff on filing, phone etiquette and other office duties.
HEDIS Support Specialist
Baylor Scott & White Health
Temple, TX
09.2022 - 04.2023
- Maintained accurate and up-to-date patient charts by meticulously documenting referral details and other pertinent information
- Demonstrated sensitivity and respect for individuals from diverse backgrounds by coordinating with translators to offer high-quality, personalized services
- Provided guidance and basic knowledge of clinical services and availability
- Carried out front office duties utilizing data entry skills in framework of medical database
- Organized and maintained patient chart filing system to promote quick data finding for staff.
92Y10 Unit Supply Specialist
United States Army
Fort Hood, TX
10.2018 - 12.2020
- Increased safety awareness with thorough vehicle inspections and regular maintenance checks.
- Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
- Ensured timely delivery of priority packages, adhering to strict deadlines and quality standards.
- Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
- Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
- Navigated rural areas efficiently using GPS technology and detailed route maps to minimize delays in delivery times.
Education
Hartsville High School
Hartsville, SC06.2018
Skills
- Supply Chain Management
- Data Entry Proficiency
- Bookkeeping
- Office Administration
- Shipping & Receiving
- Customer Service
- HIPAA Compliance
- Medical Terminology Knowledge
- Supply Chain Operations
- Problem-Solving
- Fleet Management
- Inventory Control
- Warehousing Processes
- Mail Clerk
Certification
Homeland Security |2019|
Human Resources |2019|
Pharmacy Technician |2019|
BLS|2023|
Timeline
RCA (Rural Carrier Associate)
USPS, United States Postal Service
02.2024 - 09.2024
Patient Service Representative
VIEMED
06.2023 - 01.2024
HEDIS Support Specialist
Baylor Scott & White Health
09.2022 - 04.2023
92Y10 Unit Supply Specialist
United States Army
10.2018 - 12.2020
Hartsville High School