Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMANI RODGERS

Mobile,AL

Summary

Dedicated Customer Service professional and Army Veteran leveraging 8+ years of proven experience in my abilities. Committed to maintaining professional relationships to increase profitability and drive business results. A challenge driven professional with over 4 years of Logistical experience serving in various logistic related positions possessing an Active Secret Security Clearance and the proven ability to perform exceptionally well. A respected leader and a team player with a strong work ethic, and the ability to build and be a part of a successful team environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

RCA (Rural Carrier Associate)

USPS, United States Postal Service
Theodore, AL
02.2024 - 09.2024
  • Increased safety awareness with thorough vehicle inspections and regular maintenance checks.
  • Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
  • Ensured timely delivery of priority packages, adhering to strict deadlines and quality standards.
  • Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
  • Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
  • Navigated rural areas efficiently using GPS technology and detailed route maps to minimize delays in delivery times.

Patient Service Representative

VIEMED
Mobile, AL
06.2023 - 01.2024
  • Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
  • Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services..
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Trained new staff on filing, phone etiquette and other office duties.

HEDIS Support Specialist

Baylor Scott & White Health
Temple, TX
09.2022 - 04.2023
  • Maintained accurate and up-to-date patient charts by meticulously documenting referral details and other pertinent information
  • Demonstrated sensitivity and respect for individuals from diverse backgrounds by coordinating with translators to offer high-quality, personalized services
  • Provided guidance and basic knowledge of clinical services and availability
  • Carried out front office duties utilizing data entry skills in framework of medical database
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

92Y10 Unit Supply Specialist

United States Army
Fort Hood, TX
10.2018 - 12.2020
  • Increased safety awareness with thorough vehicle inspections and regular maintenance checks.
  • Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
  • Ensured timely delivery of priority packages, adhering to strict deadlines and quality standards.
  • Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
  • Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
  • Navigated rural areas efficiently using GPS technology and detailed route maps to minimize delays in delivery times.

Education

Hartsville High School
Hartsville, SC
06.2018

Skills

  • Supply Chain Management
  • Data Entry Proficiency
  • Bookkeeping
  • Office Administration
  • Shipping & Receiving
  • Customer Service
  • HIPAA Compliance
  • Medical Terminology Knowledge
  • Supply Chain Operations
  • Problem-Solving
  • Fleet Management
  • Inventory Control
  • Warehousing Processes
  • Mail Clerk

Certification

Homeland Security |2019|

Human Resources |2019|

Pharmacy Technician |2019|

BLS|2023|

Timeline

RCA (Rural Carrier Associate)

USPS, United States Postal Service
02.2024 - 09.2024

Patient Service Representative

VIEMED
06.2023 - 01.2024

HEDIS Support Specialist

Baylor Scott & White Health
09.2022 - 04.2023

92Y10 Unit Supply Specialist

United States Army
10.2018 - 12.2020

Hartsville High School
AMANI RODGERS