Experienced hospitality leader with luxury food and beverage expertise in Forbes Five-Star environments. Skilled in multi-outlet operations, beverage service design, and team leadership. Committed to enhancing global hospitality standards through education and consulting, with a focus on supporting small and BIPOC-owned establishments.
Overview
8
8
years of professional experience
Work History
Fine Dining Server
131 Main Restaurant
Sarasota, FL
12.2025 - Current
Fine-dining server providing elevated, guest-focused service with strong menu and wine knowledge.
Demonstrated precision, professionalism, and seamless execution.
Food and Beverage MIT
Four Seasons Hotels and Resorts
Westlake Village, CA
07.2024 - 07.2025
Led multi-outlet food&beverage operations across casual, upscale, and banquet settings, managing teams of up to 59 staff while maintaining Forbes Five-Star service standards.
Supported high-profile events and VIP service in both restaurant and banquet settings, coordinating closely with culinary, sommelier, and event teams to ensure seamless execution.
Developed and implemented service innovations including a Smoothie of the Day program and standardized espresso recipes, driving guest engagement and beverage revenue.
Fostered high-performing team cultures through coaching, mentorship, and schedule agility, consistently improving morale, service consistency, and labor alignment.
Created a digital Facilities Audit Tracker to streamline maintenance communication, reducing downtime and improving crossdepartmental efficiency.
Aquatic Supervisor - Pool Operator
Splashdown Waterpark
Manassas, VA
05.2018 - 08.2021
Spent four 4 years working my way up from a Lifeguard 1 position to an Aquatic Supervisor and Pool Operator with a certification in Pool & Spa Operations
Managed a team of twelve to fifteen lifeguards
Ensured the safety of patrons of an aquatic facility by preventing and responding to emergencies
Performed routine maintenance on pools and filter systems and ensured proper water chemistry
Trained in CPR and aquatic emergencies alongside EMS
Hostess - Lead Takeout Specialist - Server
Hyatt Hotels Red Lobster
Manassas, VA
09.2019 - 11.2020
Worked as a hostess for a few months before promotion to Takeout Specialist
Promoted to Head Takeout Specialist and fully trained six 6 new Takeout Specialists
Monitored correct monetary exchange with customers and coordinated meals accurately
Adhered to guest satisfaction in the restaurant
Greeted guests upon entry and confirmed their reservations
Seated guests and ensured proper flow of rotation in front of house
Education
Bachelor of Science - Hospitality Management
Virginia State University
Petersburg, VA
05.2024
Skills
CPR certification
Payroll management
Event coordination
Multi-outlet operations
Cross-team collaboration
VIP service delivery
Microsoft Office proficiency
Wine pairing expertise
Service innovation strategies
Conflict resolution techniques
Bottle service expertise
Upselling techniques
Attention to detail
Team leadership skills
Guest relations management
Spa and wellness services
Leadership Experience
National Society for Minorities in Hospitality
National Chair (2023–2024)
National Programs Director (2022–2023)
Chapter President (2020–2022)
Led national initiatives supporting minority students pursuing hospitality careers
Coordinated programming, mentorship, and professional development efforts
Thurgood Marshall Scholar Ambassador
Virginia State University | 2020 – 2024
Student Activities Board (TAB)
Executive Board Member
Department of Student Activities (DSA)
Lead Intern
Hospitality Department Culinary Club
Sous Chef
Student Government Association
Student Council Member | 2021-2023
Independent Research
Conducted independent wine research in the Douro Valley, Portugal, focusing on the history, production, and cultural significance of Port wine.
Studied heritage viticulture and regional identity within one of the world’s oldest wine regions.
Published written research and reflections through hospitality research platform and blog, The Hospitality Humanitarian, exploring beverage as a cultural and experiential element of hospitality.