JACLYN ZAMUDIO
Granite Bay,CA
Summary
Seeking employment with a company where I can serve your organization and establish an enjoyable career for myself. Aggressive fine dining server driven to exceed sales goals and corner the market in the food and wine industry. Built professional business relationships at all levels.
Overview
22
22
years of professional experience
Work History
Fine Dining Server
Hawks Restaurant
Granite Bay, CA
03.2019 - Current
- Paired wines with menu selections and guest tastes.
- Maintained a smooth and efficient flow of guests into and out of assigned sections.
- Coordinated with event planners for private dining arrangements and special events.
Server, Server Trainer
Milestone Restaurant & Bar
El Dorado, CA
06.2017 - 01.2020
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 1800-2000 a day.
Server
Scott's Seafood Grill & Bar
Sacramento, CA
02.2016 - 11.2017
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Managed closing duties, including restocking items and reconciling cash drawer.
Corporate Sales Representative
VERIZON WIRELESS
Elk Grove, CA
10.2014 - 12.2016
- Grossed over 10,000 in sales per month, was awarded 3 certifications on my performance, and always maintained in the top 5 of sales representatives at the Elk Grove corporate location.
- Generated monthly and annual sales reports.
Fine Dining Server
ELLA DINING ROOM & BAR
Sacramento, CA
01.2012 - 02.2015
- Matched wines with menu items and guest preferences.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
Fine Dining Server
THE MELTING POT
Sacramento, CA
08.2008 - 01.2012
- Consistently receive excellent evaluations from management team, contributing superior service to the company and clientele.
FOH Manager Server/Bartender
BJ'S BREWERY RESTAURANT
Folsom, CA
01.2006 - 01.2008
- Assisted management team in duties of opening a new restaurant by reviewing applications for employment, coordinate and participated in the interview and selection process for new staff; performed bartender duties; provided cocktail service to two high volume locations, both Folsom and Elk Grove; trained new staff members in the performance of their duties.
Cocktail Server
THE PARK ULTRA LOUNGE
Sacramento, CA
01.2006 - 01.2008
- Worked very high volume VIP Bottle Service.
Head Expo/Server
JOES CRAB SHACK
01.2003 - 01.2006
- Performed head expo duties; provided food server service to a high volume restaurant; responsible for training new staff in my position in their performance of their duties; organized and maintained supplies and equipment; coordinated reservations for customers, assisted in supervisor duties.
Education
Associate of Science - Criminal Justice Law
Heald College
Roseville, CA05.2012
Bachelor of Arts - Psychology
Heald College - Central Administrative Office
Roseville, CA06.2014
Skills
- Level 1 Wine Certification
- Microsoft Office (2012-2019), Excel, Word, and PowerPoint
- Bilingual in American Sign Language
- Type 65 WPM, 7000 KPH
- Highly organized
Timeline
Fine Dining Server
Hawks Restaurant
03.2019 - Current
Server, Server Trainer
Milestone Restaurant & Bar
06.2017 - 01.2020
Server
Scott's Seafood Grill & Bar
02.2016 - 11.2017
Corporate Sales Representative
VERIZON WIRELESS
10.2014 - 12.2016
Fine Dining Server
ELLA DINING ROOM & BAR
01.2012 - 02.2015
Fine Dining Server
THE MELTING POT
08.2008 - 01.2012
FOH Manager Server/Bartender
BJ'S BREWERY RESTAURANT
01.2006 - 01.2008
Cocktail Server
THE PARK ULTRA LOUNGE
01.2006 - 01.2008
Head Expo/Server
JOES CRAB SHACK
01.2003 - 01.2006
Associate of Science - Criminal Justice Law
Heald College
Bachelor of Arts - Psychology
Heald College - Central Administrative Office
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