Jeret Tiller
West Sacramento,California
Summary
Dynamic sales and service industry professional with 9 years of experience, a strong work ethic and polished demeanor. Notable achievements include serving as lead server for special events at The Firehouse Restaurant, where exceptional communication skills and dedication to customer satisfaction resulted in repeat clientele, as well as providing excellent service at The Kitchen - one of only two Michelin Star restaurants in Sacramento. A recognized CMS wine sommelier with proven sales capabilities, committed to delivering exceptional dining experiences.
Overview
11
11
years of professional experience
Work History
Fine Dining Server
The Kitchen
05.2025 - Current
- Maintained and elevated Michelin Star level service to guests
- Delivered exceptional dining experiences through attentive service and extensive menu knowledge, memorizing each dish and beverage
- Experience working in an environment where no mistakes are allowed
- Used my sales skills and wine knowledge to sell guests wine and cocktail pairings to go with each course throughout the evening
- Manager: Jesse Givens 916-591-9264
Lead Server/Bartender/Sommelier
The Firehouse Restaurant
02.2023 - 05.2025
- Used my wine knowledge to upsell high end/VIP guests
- Served guests with an extremely professional demeanor to ensure the prestige of the restaurant was maintained
- Coordinated a team to provide a 3-5 course fine dining experience to large parties/banquets
- Provided an excellent experience for guests resulting in repeat clientele
- Made and served upscale cocktails in the main dining room bar
- Manager: Sabrina Plasencia 916-769-3869
Food Server/Trainer
Claim Jumper
04.2021 - 12.2022
- Head trainer for new incoming servers
- Provided exceptional service to high volume of daily customers
- Completed final preparations of dishes and quickly delivered items to customers
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
- Stocked service areas with supplies during slow periods
- Parted ways due to restaurant closing December 23, 2022
- Manager: Terry Blevins 916-412-2719
Food Server
Studio Movie Grill
06.2018 - 04.2020
- Served guests in a fast-paced environment for an optimal experience for each guest
- Knowledgeably recommended menu items based on customer preferences, including upselling complementary dishes and drinks
- Working at a location that gives us hundreds of guests per hour has trained me to be efficient and fast when working on small tasks
- We work as a team of servers, so it has honed my communication skills and often puts me in a leadership role while at work
- Fast-paced work and the number of guests being helped at once has honed my ability to hit target sales numbers and quickly sell featured products
- Parted ways due to COVID shutting everything down
- Manager: Lori Nutt 562-401-5940
Food Server/Trainer
Cattlemens
06.2016 - 06.2018
- Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude
- Started as a busser but moved up extremely quickly with my ability to quickly accomplish small tasks while also paying attention to everything in my surroundings
- Used my communication skills to provide a comfortable and professional dining experience for the customer
- Built a can-do attitude, forming fast positive relationships with both staff and customers as well as developing regulars who ask for me to serve them
- Parted ways because of a move, too far to continue employment
- Manager: Nikolai Nostrova 707-364-6238
Marketing Agent
Welk Resorts
06.2014 - 02.2016
- Used my sales and communication skills to approach random people at various sporting events, concerts, and other shows to sell them timeshare tour slots to a resort in Tahoe
- Built rapport while also selling them an incredible experience in Tahoe
- Used my strong communication skills to convince people to make new plans and take a vacation they otherwise did not plan on going on
- Provided excellent experience for the customer and made sure to clear up any information that could be misconstrued
- Face to face advertisement and sales to hundreds of potential customers daily
- Manager: Gabriel Harker 916-296-8770
Education
Bachelor of Science - Forensic Biology
Sacramento State University
Sacramento, CA05.2025
Graduated - Science
River City High School
West Sacramento, CA06.2014
Skills
- Michelin Star level serving experience
- Extremely detail-oriented
- Very quick at menu memorization
- Knowledgeable about wine pairings
- Great with point of sales systems
- Very strong contributor to any team
- Well versed in fine dining etiquette and procedures
- Proficient at handling multiple tasks at once
- Amazing customer service/conflict resolution skills
- Head trainer at Claim Jumper Roseville until it closed
- Went from bussing to server trainer within a year at Cattlemens
Timeline
Fine Dining Server
The Kitchen
05.2025 - Current
Lead Server/Bartender/Sommelier
The Firehouse Restaurant
02.2023 - 05.2025
Food Server/Trainer
Claim Jumper
04.2021 - 12.2022
Food Server
Studio Movie Grill
06.2018 - 04.2020
Food Server/Trainer
Cattlemens
06.2016 - 06.2018
Marketing Agent
Welk Resorts
06.2014 - 02.2016
Graduated - Science
River City High School
Bachelor of Science - Forensic Biology
Sacramento State University
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