Amani Weaver
New Brunswick,NJ
Summary
Through my work experiences I have been able to build skills in communication, teamwork, and a valuable work ethic amongst other things. I am driven and goal oriented. Eager to learn more throughout other opportunities, and can provide reliability.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
JCPenney
East Brunswick, NJ
06.2023 - 02.2026
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained accurate inventory levels through regular stock assessments and timely replenishment.
- Operated point-of-sale systems efficiently to process transactions and manage cash accurately.
- Collaborated with team members to achieve sales targets and improve store performance consistently.
- Executed visual merchandising standards to create appealing product displays that attracted customers.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business.
- Participated in training new associates on company policies, procedures, and customer service techniques.
- Developed knowledge of merchandise features and promotions to assist customers effectively during sales events.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
Food Service Worker
QuickChek
North Brunswick, NJ
06.2021 - 02.2023
- Prepared food items following safety and hygiene standards
- Operated kitchen equipment efficiently to ensure timely service
- Assisted customers with menu selections and order processing
- Maintained cleanliness of work areas to meet health regulations
- Stocked supplies and ingredients to support smooth operations
- Resolved customer inquiries and complaints promptly for satisfaction
- Participated in training sessions to improve skills and knowledge
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
High School Diploma -
New Brunswick High School
New Brunswick, NJSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Money handling
- Product knowledge
- Cash register operation
- Professional appearance
- Stocking and receiving
- Store maintenance
- Stock replenishment
- Fitting room maintenance
- Fashion sense
- Friendly and outgoing
- Verbal and written communication
- Price tagging
- Reliable and responsible
- Honest and dependable
- Friendly and helpful
- Organization
- Adaptable and flexible
- Team cooperation
- Flexible hours
- Store opening and closing
Timeline
Retail Sales Associate
JCPenney
06.2023 - 02.2026
Food Service Worker
QuickChek
06.2021 - 02.2023
High School Diploma -
New Brunswick High School