Amani Ahmed

• Perform chair-side duties for endodontic procedures.
• Sanitize trays, instruments and surfaces for clean dental office setting and patient safety.
• Record patients’ health histories, document current symptoms and pull records from prior visits for dentists to view and evaluate.
• Explain treatment procedures and instruct patients on home care guidelines.
• Prepare radiological images and CBCT scan for review by dentist.

Volunteer Dental Assistant providing chairside support to the dentist during composite and amalgam restorations, dental extractions, and dental radiographs.

Supported the Cardiac and Progressive Care Unit by responding to patient call lights, answering incoming phone calls, and restocking essential supplies, contributing to timely patient care and efficient unit function.

• Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
• Enforced state and federal COVID-19 guidelines.
• Oversaw patient visitor logs.
• Answered phone calls from staff and patient family members.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize work flows.
• Handled customer complaints and resolved issues.
• Set overall vision and provided team leadership.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives and communication goals.
• Created quality beverages for customers following recipes and presentation standards.
• Operated POS system for quick order entry and cash drawer accuracy.
• Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.