Amany Attallah
Euless,TX
Summary
Dynamic professional with a proven track record at TRG 3Sixty Duty Free, excelling in customer service and problem-solving. Demonstrated ability to enhance team performance and customer satisfaction through effective collaboration and multi-tasking. Skilled in cash handling and adept at leveraging teamwork to overcome challenges, ensuring operational excellence and positive outcomes.
Overview
3
3
years of professional experience
Work History
Sales Associate
TRG 3Sixty Duty Free
11.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Passenger Service Assistant
Prospect
02.2022 - 11.2022
- Trained new employees on company procedures and best practices, contributing to an overall improvement in team performance standards.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Kept close eye on passenger behavior and watched for injuries, illnesses, and disputes.
- Demonstrated strong problem-solving abilities during flight delays or cancellations, working closely with airline personnel to accommodate affected passengers promptly.
Education
Bachelor Of Business Administration - Finance
The University of Texas At Arlington
Arlington, TXSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
TRG 3Sixty Duty Free
11.2022 - Current
Passenger Service Assistant
Prospect
02.2022 - 11.2022
Bachelor Of Business Administration - Finance
The University of Texas At Arlington
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