AMAO MURTALA
Mansfield,TX
Summary
"Dedicated and detail-oriented Computer Technician with over 20years]of experience in diagnosing and resolving hardware and software issues. Proven expertise in providing technical support, system maintenance, and troubleshooting across diverse platforms. Adept at installing and configuring hardware components, conducting system upgrades, and ensuring optimal performance. Strong communication and customer service skills with a commitment to delivering efficient and effective IT solutions. Recognized for the ability to work independently or collaboratively within a team to meet organizational objectives. Seeking to contribute technical proficiency and problem-solving abilities to a dynamic IT environment."
Overview
21
21
years of professional experience
Work History
Computer Repair Technician
Absolute Pc Repair
05.2007 - Current
Computer Repair Technician
BancTec Services
05.2003 - 02.2007
- Install, configure, and upgrade computer hardware components.
- Diagnose and replace faulty hardware components to ensure optimal system performance.
- Conduct routine hardware inspections and maintenance.
- Identify and resolve software-related issues for end-users.
- Install, update, and configure operating systems and software applications.
- Provide technical support to users experiencing software problems.
- Assist in the setup and maintenance of local area networks (LANs).
- Troubleshoot network connectivity issues and ensure a reliable connection.
- Collaborate with network administrators on network-related tasks.
- Conduct system upgrades to keep hardware and software current.
- Implement and maintain security measures to protect against unauthorized access and potential threats.
- Regularly update antivirus and security software.
Education
Computer Installation And Repair Technology
Softel Computer Training
Chicago, IL07.2000
Bachelor of Science - Marketing
KADUNA POLYTHECNIC
KADUNA 05.1988
Skills
- Identify and troubleshoot hardware issues in desktops, laptops, and other computer systems
- Replace or repair faulty hardware components such as hard drives, memory modules, and processors
- Diagnose and resolve software problems, including operating system errors and application issues
- Perform software installations, updates, and configurations as needed
- Detect and remove viruses, malware, and other security threats from computer systems
- Implement security measures to prevent future infections
- Assist in recovering data from damaged or corrupted storage devices
- Recommend and implement backup solutions to prevent data loss
- Upgrade hardware components and software to enhance system performance
- Ensure compatibility and proper functioning after upgrades
Accomplishments
Dell Certified System Engineer for over 20 years
Timeline
Computer Repair Technician
Absolute Pc Repair
05.2007 - Current
Computer Repair Technician
BancTec Services
05.2003 - 02.2007
Computer Installation And Repair Technology
Softel Computer Training
Bachelor of Science - Marketing
KADUNA POLYTHECNIC
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