Amar Sitto
Warren,MI
Summary
Dynamic leader with proven success in store management and sales, notably with Serv-U-Success. Excelled in enhancing customer satisfaction and expanding client base through expert customer service and strategic sales techniques. Skilled in team leadership and training, significantly improving store operations and sales outcomes. Demonstrates exceptional ability in both team mentoring and operational efficiency.
Overview
27
27
years of professional experience
Work History
Store Manager
Serv-U-Success
Sterling Heights, MI
03.2012 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Representative
KeHE
East Detroit
07.1997 - 03.2012
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
High School Diploma -
Ferndale High School
Michigan06-1994
Skills
- Customer service
- Store operations
- Training and mentoring
- Team leadership
Timeline
Store Manager
Serv-U-Success
03.2012 - Current
Sales Representative
KeHE
07.1997 - 03.2012
High School Diploma -
Ferndale High School