Amara Majors

Accurately took orders from customers as well as providing services in a quick manner.

Processed both credit card and cash payments from customers as well as kept track of a set amount of coins inside of my wallet and changer.

Defused customer complaints and made sure the customer left as satisfied as possible.

Prepared drinks, shakes, blasts, and more.

Trained employees in time management and proper ways to complete job duties.

Pitched in to help with various job tasks, fill in for sick employees and complete projects.

Handled employee scheduling, balancing workload while accommodating individual preferences and availability.

Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.

Settled crew member disputes by addressing problems quickly and providing successful mediation.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.

• Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
• Reduced cashier errors by implementing thorough training programs for new employees.
• Communicated with customers and team members to solve problems.
• Developed strong relationships with repeat customers through friendly service interactions.