AMARACHI AMUGA
Merrillville,IN
Summary
Energetically driven and adaptable, I leveraged critical and analytical thinking and comprehensive computer skills at United Bank For Africa, enhancing office efficiency and customer satisfaction. Excelled in teamwork, problem-solving, and technical support, demonstrating a remarkable blend of hard and soft skills to achieve project success and foster stakeholder relationships.
Overview
8
8
years of professional experience
Work History
Volunteer
QASS SOLUTIONS
04.2023 - 04.2024
- Used strong interpersonal communication skills to convey information to others.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for project success.
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Coordinated with different service providers to meet clients individual needs.
Intern
United Bank For Africa
04.2016 - 05.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Collected, arranged, and input information into database system.
- Sorted and organized files, spreadsheets, and reports.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed and maintained relationships with key internal stakeholders.
- Gained valuable experience working within the banking industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Arts - INTERNATIONAL LAW & DIPLOMACY
BABCOCK UNIVESITY
ILISAN-REMO, OGUN STATE, NIGERIA.Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Adaptability and Dependability
- Critical and Analytical Thinking
- Computer Skills
- Answering Phones
- Problem-solving aptitude
- Telephone Etiquette
- MS Office
- Data Entry
Timeline
Volunteer
QASS SOLUTIONS
04.2023 - 04.2024
Intern
United Bank For Africa
04.2016 - 05.2018
Bachelor of Arts - INTERNATIONAL LAW & DIPLOMACY
BABCOCK UNIVESITY
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