Amarachukwu Nwokenna
Rancho Cucamonga
Summary
Newly certified CNA with strong clinical training and excellent communication skills developed through hands‑on patient care during clinical rotations. Skilled at listening carefully, relaying patient concerns clearly, and working collaboratively with nurses and staff. Dedicated to providing safe, compassionate, and respectful care in every interaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
See's Candies
11.2024 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Customer Service Team Member
Kentucky Fried Chicken
07.2023 - 05.2024
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Associate of Science - Public Health
Chaffey College
Rancho Cucamonga, CA05-2027
High School Diploma -
United Christian Academy
Rancho Cucamonga, CA05-2024
Skills
- Basic life support
- Adaptable to change
- Personal care assistance
- Professional bedside manner
- Cleaning
- Hospitality and accommodation
Certification
- Certified Nurse Assistant
- Basic Life Support
- Microsoft Office Specialist: Word & PowerPoint
- Food Handlers Certificate
Timeline
Sales Associate
See's Candies
11.2024 - Current
Customer Service Team Member
Kentucky Fried Chicken
07.2023 - 05.2024
Associate of Science - Public Health
Chaffey College
High School Diploma -
United Christian Academy