Jasper Murdoch
Modesto,CA
Summary
Detail-oriented individual with a versatile background in customer service and healthcare. Known for strong attention to detail and exceptional problem-solving skills, ready to leverage expertise to improve operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Hogback Mountain Country Store
Brattleboro, VT
01.2024 - 03.2025
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Processed transactions accurately using point-of-sale systems to maintain financial integrity.
- Collaborated with team members to achieve sales targets and improve store performance.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Med Tech
Bickford of Bexley
Columbus, OH
12.2020 - 12.2024
- Administered medications and performed basic and advanced patient assessments.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Collected and processed laboratory specimens to obtain samples for analysis.
Resident Care Coordinator
The Ridge Cottonwood
Holladay, UT
11.2014 - 11.2020
- Coordinated resident care plans, ensuring personalized service delivery for diverse needs.
- Facilitated communication between residents, families, and healthcare providers to enhance care quality.
- Implemented resident-centered programs, improving engagement and satisfaction levels.
- Trained and mentored junior staff on best practices in resident care coordination.
- Oversaw compliance with regulatory standards, ensuring safety and well-being of residents.
- Hired and trained new staff members on facility policies, patient care and medicine distribution.
- Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
Education
High School Diploma -
Emery High
Castle Dale, UT06-2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Basic life support
- End-of-life care
- Customer assistance
- Cash handling
- Time management skills
- Patience and empathy
Certification
- CNA - Certified Nurse Assistant
- CPR and First Aide
Timeline
Sales Associate
Hogback Mountain Country Store
01.2024 - 03.2025
Med Tech
Bickford of Bexley
12.2020 - 12.2024
Resident Care Coordinator
The Ridge Cottonwood
11.2014 - 11.2020
High School Diploma -
Emery High