Amara (Tristan) Swartz
Austin,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Highway Emergency Response Operator
Serco
Austin, TX
10.2023 - Current
- Relay clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators using radio.
- Work closely with Police, Fire, and EMS on scenes to manage the scene safely and clear roadways quickly.
- Provide emergency roadside assistance services to stranded motorists, including jump-starting batteries, changing tires, delivering fuel, adding water to radiators, pushing stalled vehicles to a safe place when able, and escorting vehicles to safer locations.
Residential Instructor 3
Texas School for The Blind and Visually Impaired
Austin, TX
04.2021 - 10.2023
- Taught independent living skills such as budgeting, housekeeping, and meal preparation. Helped residents with activities of daily living, grooming, and feeding.
- Participated in regular staff meetings to review progress, discuss goals, challenges, and successes of the students and maintained accurate records related to student's care including service plan notes and incident reports.
- Conducted crisis intervention when necessary by utilizing de-escalation techniques.
- Developed positive relationships with the families of the students through communication both in person and via phone calls and emails.
Cashier
Dollar Tree
Pflugerville, TX
11.2020 - 05.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit and issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Lifeguard
Shlitterbahn
New Braunfels, TX
05.2020 - 09.2020
- Monitored swimmers to ensure safety in the pool area and performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
Education
High School Diploma -
Thomas Jefferson High School
Auburn, WA05.2020
Skills
- Conflict Mediation
- Schedule Management
- Life Skills Development
- Detailed Reporting
Certification
- CPR Certified - August 28th, 2024
Timeline
Highway Emergency Response Operator
Serco
10.2023 - Current
Residential Instructor 3
Texas School for The Blind and Visually Impaired
04.2021 - 10.2023
Cashier
Dollar Tree
11.2020 - 05.2021
Lifeguard
Shlitterbahn
05.2020 - 09.2020
High School Diploma -
Thomas Jefferson High School
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