Christopher Lee
Lithonia
Summary
Dynamic operations professional with extensive expertise in machinery and process optimization, dedicated to driving productivity and operational efficiency. Recognized for strong technical acumen and exceptional problem-solving abilities that consistently lead to successful outcomes. Proven track record of effective collaboration with cross-functional teams to achieve organizational goals while seamlessly adapting to changing demands. Proficient in equipment maintenance, safety protocols, and workflow management, ensuring a safe and efficient work environment.
Overview
24
24
years of professional experience
Work History
Highway Emergency Response Operator
Georgia Department of Transportation
Atlanta, GA
12.2024 - Current
- Georgia Highway Operations Strike Team Member
- Monitored traffic flow to ensure safe and efficient roadway conditions.
- Assisted in implementing safety protocols during operational activities.
- Collaborated with team members to complete projects within established timelines.
- Conducted routine inspections of equipment and vehicles for optimal performance.
- Improved workflow efficiency by streamlining daily operations processes.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Worked outside in all weather conditions.
- Led cross-functional team project that improved communication between departments, enhancing overall operational efficiency.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Managed 10 or more calls for assistance per day.
Equipment Inspection Coordinator
Georgia Department of Transportation
Lithonia, GA
01.2024 - 12.2024
- Coordinated inspection schedules to ensure compliance with state regulations and project timelines.
- Reviewed inspection reports for accuracy and completeness, facilitating timely decision-making.
- Streamlined communication between departments to improve workflow efficiency during project assessments.
- Established strong relationships with clients and vendors, fostering trust and loyalty in our services.
- Identified areas needing improvement within our inspection procedures, proposing actionable solutions that led to measurable results.
- Maintained accurate records of all inspections conducted, ensuring compliance with industry regulations and company policies.
- Championed a culture of teamwork and collaboration within the department, fostering an environment where all team members felt valued and supported in their roles.
- Managed multiple projects simultaneously, maintaining strict deadlines for inspections and reporting.
- Streamlined workflows for increased efficiency in the inspection process, resulting in faster turnaround times.
- Inspected and put into service an average of 6 pieces of equipment per day.
Operations Supervisor
Ryder Truck Rental & Maintenance
Atlanta, GA
07.2020 - 01.2024
- Directed shop operations across 1200+ units to optimize efficiency. Resolved customer issues related to scheduling and complaints to enhance satisfaction. Developed strategic relationships with customers to drive business expansion. Supervised technicians by delegating tasks and promoting collaboration. Implemented quality inspections and coaching programs to support employee growth and retention. Oversaw inventory management and procurement processes for parts and supplies.
Diesel Technician
Ryder Truck Rental & Maintenance
Victoria, TX
11.2019 - 07.2020
- Diagnosed and repaired diesel engines to ensure optimal vehicle performance.
- Performed preventive maintenance on fleet vehicles, enhancing reliability and safety.
- Utilized diagnostic tools to troubleshoot mechanical issues efficiently.
- Collaborated with team members to streamline repair processes and reduce downtime.
- Mentored junior technicians, sharing expertise in diesel technology and repair techniques.
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
Diesel Mechanic
TravelCenters of America
Baytown, TX
01.2018 - 11.2019
- Performed diesel repairs on customer equipment. Serviced trucks broken down on side the road and in customer yards. Repaired and replaced all major components on customers equipment.
- Diagnosed and repaired diesel engines using advanced diagnostic tools and equipment.
- Performed routine maintenance on heavy-duty trucks to ensure optimal performance and safety standards.
- Managed parts inventory effectively, reducing delays in repair times through efficient resource allocation.
- Conducted thorough inspections of vehicles to identify potential issues before they escalate into major repairs.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
Technician
Atlanta Gas Light
Atlanta, GA
01.2018 - 01.2019
- Conducted routine maintenance and inspections on gas distribution systems.
- Diagnosed and repaired gas line leaks to ensure safety compliance.
- Led emergency response efforts during gas leak incidents, prioritizing safety measures.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Technician
Pep Boys
Jonesboro, GA
02.2015 - 02.2018
- Operated diagnostic tools to assess system performance and identify issues.
- Streamlined workflow processes, resulting in improved efficiency in service delivery.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Diesel Mechanic
JB Hunt Transport
Forrest Park, GA
01.2013 - 01.2015
- Collaborated with team members to streamline repair processes, enhancing operational efficiency.
- Implemented safety protocols during repairs, ensuring compliance with industry regulations and standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
Diesel Mechanic
TravelCenters of America LLC
01.2011 - 01.2013
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Documented findings and actions taken.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Installed new systems and components in vehicles.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
Aviation Machinist Mate
U.S. Navy
06.2002 - 05.2009
- Supervisor, low and high power turn instructor, inspector, plane captain, worked in power plant shop
- Conducted inspections and repairs on aircraft components to enhance safety and reliability.
- Collaborated with team members to troubleshoot mechanical issues and implement timely solutions.
- Implemented quality control measures during maintenance checks to ensure compliance with military standards.
- Demonstrated exceptional technical skills in the disassembly, repair, and reassembly of complex aircraft components.
- Safeguarded against potential hazards by promptly addressing any corrosion or structural damage found during routine inspections or maintenance activities.
- Preserved the integrity of avionic systems through careful testing, calibration, installation or removal when required based on technical manuals.
- Promoted a positive work environment with strong communication skills, problem-solving abilities, and willingness to assist others as needed.
- Supported safe flight operations through diligent adherence to safety guidelines during ground handling activities such as towing, fueling, or de-icing aircrafts.
- Reduced downtime for aircraft repairs with expert knowledge of tools, equipment, materials, and best practices in aviation maintenance.
- Demonstrated commitment to excellence by maintaining a clean, orderly, and safe working environment at all times.
- Upheld strict quality control standards by checking completed work against technical documents, making certain that all repairs met required specifications.
Education
High school or equivalent - High School Diploma
Ganado High School
Ganado, TX05-2002
BBA - Business Management
Strayer University
Washington, DC03-2026
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Equipment operation
- Efficient multitasking
- Effective communication
- Safety compliance
- Analytical thinking
Accomplishments
- Georgia Department of Transportation Commissioner's Achievement Award
- Selected to Represent the HERO unit at the Master's Golf Tournament
- Selected to Represent the HERO unit at several high profile events including the SR400 projects, several TMC events, and several school events
- Received the most customer/motorist appraisals for the year of 2025 within the unit.
Timeline
Highway Emergency Response Operator
Georgia Department of Transportation
12.2024 - Current
Equipment Inspection Coordinator
Georgia Department of Transportation
01.2024 - 12.2024
Operations Supervisor
Ryder Truck Rental & Maintenance
07.2020 - 01.2024
Diesel Technician
Ryder Truck Rental & Maintenance
11.2019 - 07.2020
Diesel Mechanic
TravelCenters of America
01.2018 - 11.2019
Technician
Atlanta Gas Light
01.2018 - 01.2019
Technician
Pep Boys
02.2015 - 02.2018
Diesel Mechanic
JB Hunt Transport
01.2013 - 01.2015
Diesel Mechanic
TravelCenters of America LLC
01.2011 - 01.2013
Aviation Machinist Mate
U.S. Navy
06.2002 - 05.2009
High school or equivalent - High School Diploma
Ganado High School
BBA - Business Management
Strayer University