Dynamic Crew Leader with a proven track record at Autobell Car Wash Inc., adept in employee management and heavy machinery operation. Excelled in conflict resolution and customer service, significantly enhancing team efficiency and customer satisfaction. Skilled in employing active listening and attention to detail to achieve top-notch service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Leader
Autobell Car Wash Inc
02.2024 - Current
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Settled crew member disputes by addressing problems quickly and providing successful mediation.
Established positive relationships with customers and colleagues through high standards of customer service.
Followed instructions and safety protocols while operating machinery and equipment.
Used variety of hand and power tools to complete tasks.
Car Wash Detailer
Wash N Roll Detailing Inc.
01.2022 - Current
Collected and disposed of trash in vehicle console spaces and under seats.
Shined vehicle windows and windshields to remove water spots.
Vacuumed interiors of vehicles to remove dirt and debris.
Washed cars and trucks daily for auto dealership.
Washed, waxed, and buffed vehicle bodies for professional shine.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Applied protective agents, including sealants, to protect surfaces.
Provided exceptional customer service and addressed customer inquiries.
Restored luster to vehicle interiors, including upholstery and vinyl.
Maintained clean, tidy and safe work environment.
Inspected vehicles and equipment for visible damage.
Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Checked and replaced windshield wipers on vehicles and equipment.
Painted engine components and related parts by using spray gun or aerosol can and masking material.
Followed safety guidelines for cleaning vehicles and equipment.
Used specialized cleaning products to remove stains from interior and exterior surfaces.
Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Education
High School Diploma -
Enloe High School
Raleigh, NC
06-2025
Skills
Employee Management
Customer Service
Attention to Detail
Team Collaboration
Computer Skills
Accomplishments
- 2x Employee of the Month
-1x Most Energy Award
Certification
I will be becoming A manager at Autobell when I turn 18.
Timeline
Crew Leader
Autobell Car Wash Inc
02.2024 - Current
Car Wash Detailer
Wash N Roll Detailing Inc.
01.2022 - Current
I will be becoming A manager at Autobell when I turn 18.
High School Diploma -
Enloe High School
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