AMAREE NEWMAN
CHARLOTTE,UNITED STATES
Summary
Bottle Girl, Bartender, and Server with extensive experience in customer engagement and sales techniques. Demonstrates strong team leadership and exceptional customer service skills, ensuring high satisfaction and repeat business. Proven ability to manage financial transactions accurately and resolve customer complaints promptly, enhancing overall guest experience.
Overview
3
3
years of professional experience
Work History
Telesales Rep
Spectrum
Charlotte, NC
09.2024 - Current
Bottle Girl
Rio Ultra Lounge
Charlotte, NC
09.2024 - 03.2025
- Efficiently navigated crowded areas while carrying delicate glassware or trays without compromising safety standards for both staff and patrons alike.
- Enhanced customer experience by providing timely and efficient bottle service to VIP guests.
- Collaborated with security personnel to ensure the safety and well-being of all guests in the venue.
- Maintained a clean, organized, and inviting table area for an enjoyable guest experience.
Server
Texas Roadhouse
Charlotte, NC
01.2024 - 12.2024
- Provide exceptional customer service, ensuring guest satisfaction and repeat business.
- Efficiently manage multiple tables, increasing table turnover and revenue.
- Collaborate with kitchen staff to ensure timely and accurate food delivery.
- Resolve customer complaints promptly, enhancing overall dining experience.
Bottle Girl/Bartender
Boston’s House of Jazz
Danville, Va
01.2024 - 08.2024
- Serve drinks and manage tables, ensuring high customer satisfaction and repeat business.
- Efficiently handle cash and card transactions, maintaining accurate financial records.
- Collaborate with team to create a vibrant atmosphere, enhancing overall guest experience.
Bottle Girl
Trust
Greensboro, NC
01.2022 - 11.2023
- Serve beverages efficiently, enhancing guest satisfaction and increasing repeat customers.
- Manage high-volume orders during peak hours, ensuring timely service and customer retention.
- Collaborate with team to maintain a clean and organized environment, promoting safety and hygiene.
- Upsell premium products, contributing to increased revenue and customer delight.
- Resolve customer complaints promptly, improving overall service quality and experience.
Education
Associate - undefined
Danville Community College
Skills
- Customer Engagement
- Sales Techniques
- Team Leadership
- Customer service
Timeline
Bottle Girl
Rio Ultra Lounge
09.2024 - 03.2025
Telesales Rep
Spectrum
09.2024 - Current
Server
Texas Roadhouse
01.2024 - 12.2024
Bottle Girl/Bartender
Boston’s House of Jazz
01.2024 - 08.2024
Bottle Girl
Trust
01.2022 - 11.2023
Associate - undefined
Danville Community College