Kimmberly T Rivers
Philadelphia,PA
Summary
Dynamic telesales representative with a proven track record at CNO Financial, excelling in inbound and outbound calls. Skilled in objection handling and call management, consistently achieving sales goals while providing exceptional customer service. Adept at leveraging data for informed decision-making, ensuring client satisfaction and retention.
Overview
20
20
years of professional experience
Work History
Telesales Rep
CNO Financial
Philadelphia, PA
10.2005 - Current
- Conducted outbound calls for potential sales.
- Received inbound calls providing customer service for any changes to be made on existing customers and enrolling new customers.
Agency Service Rep
AIG
Philadelphia, PA
10.2005 - 09.2006
Received incoming calls for quotes for auto insurance by pulling information from the
Department of Motor Vehicles and sales.
Education
Secretarial Science
Berean Institute
Philadelphia, PA07.1983
High School Diploma - Business Education
Olney High School
Philadelphia, PA08.1981
Skills
- Goal oriented
- Inbound and outbound calls
- Objection handling
- Call management
Timeline
Telesales Rep
CNO Financial
10.2005 - Current
Agency Service Rep
AIG
10.2005 - 09.2006
Secretarial Science
Berean Institute
High School Diploma - Business Education
Olney High School