Amarelle Richardson
Hoschton,GA
Summary
Responsible professional offering solid background and strong attention to detail. Effectively coordinates resources to resolve customer concerns and deliver timely service. Capitalizes on opportunities to enhance satisfaction, boost revenue, and streamline processes. Adept at advising customers on optimal selections based on individual requirements and preferences.
Overview
7
7
years of professional experience
Work History
Customer Service Clerk
United Postal Service
Grayson, Georgia
03.2024 - Current
- Assisted customers in selecting appropriate products or services to meet their needs.
- Provided product knowledge to customers through verbal communication and written correspondence.
- Addressed incoming customer inquiries and offered productive solutions, increasing customer satisfaction ratings.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
Interior Designer
Baileys Smokehouse
Orangeburg, NY
01.2018 - 09.2020
- Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
- Worked closely with vendors to source products at competitive prices while maintaining quality standards.
- Maintained accurate records of all purchases made during a project.
- Consulted with clients regarding budget considerations when purchasing furniture or fixtures.
- Researched current trends in furniture, fabrics, color palettes and accessories in order to recommend items that meet the client's style preferences.
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
- Visited home sites when necessary to assess and fulfill customer needs.
- Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
Education
Associate of Arts - Clinical Child Psychology
Centennial Collage
Toronto Ontario CA09-1986
Skills
- [Product or Service] support
- Customer service excellence
- Complaint Handling
- Sales closing
- Product Knowledge
- Retail Marketing
Accomplishments
- Awarded top customer service representative based on multiple customers reports
- I have received many compliments on my work with other job offers from a hand full of small businesses across Rockland county New York, New Jersey and Connecticut this has also extended to family and friends.
- I have skills in Upholstery, Painting and attention to fine detail's.
Timeline
Customer Service Clerk
United Postal Service
03.2024 - Current
Interior Designer
Baileys Smokehouse
01.2018 - 09.2020
Associate of Arts - Clinical Child Psychology
Centennial Collage