Amareya Pullum
Apopka,FL
Summary
Customer service professional with extensive experience at Elegant Beauty, specializing in complex issue resolution and relationship building. Expertise in cash register operations and product knowledge, consistently achieving high levels of customer satisfaction and loyalty. Demonstrated ability to efficiently manage returns and restock supplies while maintaining professionalism.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Elegant Beauty Supplies
Orlando , FL
07.2023 - Current
- Operated cash registers to process payments for goods and services.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Assisted customers with locating merchandise within the store.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Resolved customer complaints in a professional manner.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Provided excellent customer service by helping customers locate items they were looking for.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Customer Service Representative
Universal Studios
Orlando , FL
09.2022 - 08.2023
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries via phone, email, and chat.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Dr. Phillips High School
Orlando, FL05-2022
Skills
- Cash register operation
- Customer assistance
- Product knowledge
- Return processing
- Supply restocking
- Relationship management
Timeline
Customer Service Cashier
Elegant Beauty Supplies
07.2023 - Current
Customer Service Representative
Universal Studios
09.2022 - 08.2023
High School Diploma -
Dr. Phillips High School
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