Results-driven warehouse lead with a focus on safety compliance, inventory control, and workflow optimization. Proven ability to train staff and enhance operational efficiency through process improvements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
3rd shift warehouse lead
Staples
Denver, Colorado
08.2023 - Current
Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
Trained new staff on proper equipment use and safety protocols in the warehouse.
Implemented process improvements in shipping and receiving, resulting in streamlined workflows.
Monitored team performance, providing actionable feedback to enhance operational efficiency.
Organized product storage to maximize space utilization and streamline access.
Communicated with management regarding operational challenges and team needs.
Ensured adherence to company policies and procedures during daily warehouse activities.
Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
Sorted products into designated categories for efficient loading.
Used computer and company software to enter shipment and inventory records.
Loaded and unloaded trailers with care and efficiency.
Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
Maintained compliance with OSHA regulations in regards to workplace safety standards.
Coordinated shift activities, focusing on urgent tasks to optimize operations.
Removed damaged products from outgoing shipments during final inspections.
Developed training processes for new staff on safety protocols and equipment use, improving onboarding effectiveness.
Facilitated communication between managers and staff regarding operational procedures and policies.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Protected company inventory by maintaining and organizing storage areas.
Collaborated with other departments to achieve desired results.
Packaged finished products for shipping by shrink-wrapping, boxing, and labeling.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
Assembled customer orders from stock and staged completed orders on pallets or shelves.
Analyzed existing workflows for efficiency improvements and identified cost saving measures.
Palletized boxes to increase movement and shipment efficiency.
Provided feedback on improvement opportunities within the warehouse environment.
Scanned products to provide accurate tracking within warehouse management system.
Created reports detailing shipment information such as quantity received or shipped out, product availability.
Disposed of debris and hazardous materials properly to avoid contamination.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Counted the number of boxes or units in loading docks to confirm proper completion of work orders.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Labeled containers and boxes with identification information for tracking purposes.
Protected items by wrapping in cling film, padded moving blankets and tape.
Collaborated with other movers when loading large equipment to prevent potential accidents.
Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Used digital database to keep records of units and stock moved.
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
crew member cook
AMC Theatres
Aurora, Colorado
11.2022 - 08.2023
Executed menu items using established recipes and safety standards to deliver high-quality meals.
Followed food safety regulations to ensure safe handling of all ingredients.
Prepared and cooked food items according to recipes and menu specifications.
Used grills, deep fryers and griddles to cook food.
Operated kitchen equipment such as fryers, grills, and ovens efficiently.
Maintained a clean, organized workspace throughout the shift.
Ensured cleanliness of kitchen equipment and work areas to maintain a safe and efficient cooking environment.
Followed health and safety regulations while handling food products.
Trained new crew members on cooking procedures and kitchen safety protocols.
Coordinated with team members to streamline food preparation and service, enhancing overall dining experience.
Provided excellent customer service by taking orders accurately and efficiently.
Provided exceptional customer service by addressing guest inquiries promptly.
Greeted customers warmly upon arrival and thanked them for their patronage upon departure.
Checked completed orders for correct quantity and quality.
Inspected finished plates before serving them to customers ensuring quality standards were met.
Ensured that all meals were prepared in a timely manner according to customer's preferences.
Placed take-out orders promptly ensuring accuracy in order fulfillment.
Prepared multiple orders at once for speedy service.
Communicated effectively with co-workers regarding any changes or issues with orders.
Mixed ingredients for batter or dough.
Set up work stations prior to opening to minimize prep time.
Scheduled equipment use and activities based on daily menus and manager directions.
Executed menu items using established recipes and safety standards to deliver high-quality meals.
Assisted in inventory management by restocking supplies.
Monitored stock levels of kitchen supplies and placed orders when needed.
Requested supplies and equipment orders, explaining needs to managers.
Packaged and bagged cooked food and prepared items.
Filled and served various beverages for customers.
Worked closely with cashiers to obtain order information and accurately complete customers' orders.
Performed cashier duties such as processing payments from customers using POS system.
Checked temperature of appliances regularly to ensure they were working properly.
Kept items warm until sold using heat lamps.
Organized add-on items for future orders to ensure efficient service.
Kept items warm until sold using heat lamps.
Requested supplies and equipment orders, explaining needs to managers.
Scheduled equipment use and activities based on daily menus and manager directions.
Mixed ingredients for batter or dough.
Organized add-on items for future orders to ensure efficient service.
Crew Member
AMC Theatres
Aurora, Colorado
06.2022 - 08.2023
Provided exceptional customer service to enhance guest experiences at the theater.
Assisted in maintaining a clean and organized concession stand and theater area.
Operated cash registers and handled transactions accurately during busy showtimes.
Collaborated with team members to ensure smooth ticketing and seating processes.
Monitored movie screenings to uphold safety and operational standards for guest safety.
Served food and beverages while adhering to health and safety regulations.
Addressed guest inquiries and resolved concerns to enhance overall satisfaction.
Supported management in training new crew members on operational procedures.
Performed cashier duties such as taking orders, collecting payments and providing change.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Provided excellent customer service to maintain a positive atmosphere for guests.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Restocked and organized supplies to maintain efficient operations and support team productivity.
Resolved customer complaints in a professional manner.
Interacted pleasantly with guests to deliver quality customer service.
Packaged menu items into bags or trays and placed drink orders into carriers.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Took orders from patrons and input selections into store computer system.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Packed fast food products in approved containers, cups, and bags.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Facilitated team success by promptly finishing tasks to meet deadlines.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Upheld high standards of productivity and quality in operations.
Presented orders to guests within anticipated service times.
Adhered to health department regulations regarding food handling procedures.
Checked expiration dates on all products before serving them to customers.
Monitored quality of food served to ensure it met company standards for presentation and temperature.
Prepared quality products while maintaining portion control and presentation within service goal times.
Educated customers on menu items, product ingredients and nutritional values.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Answered phone calls promptly to provide accurate information about menu items or prices.
Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
Assisted management team with inventory counts of food products and beverage supplies.
Processed cash and credit card payments, promptly returning receipts, coins, bills and payment cards to customers.
Engaged customers in friendly conversation while taking orders to enhance customer experiences.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Restocked napkins, condiments, and utensils at self-service areas.
Assembled and served meals according to specific guest requirements.
Directed patrons to restrooms and other amenities within facility.
Oversaw inventory in buffet and reported replacement needs to kitchen management.
Education
High School Diploma -
Vista Peak Preparatory
Aurora, CO
05-2023
Skills
Warehouse management
Inventory control
Forklift operation
Safety regulations
Shipping and receiving
Materials transport
Process improvement
Workflow optimization
Performance monitoring
Team leadership
Worksite supervision
Employee training
Training development
Time management
Multitasking and organization
Attention to detail
Problem solving
Communication skills
Safety and compliance
Material transport
Warehouse functions
Certification
MATERIAL HANDELING EQUIPMENT OPERATOR PERMIT issued by Staples, INC. in 2024