Amari Brown
Memphis,TN
Summary
Positive and upbeat with strong customer service, telephone skills. Detailed oriented with excellent verbal and written communication skills. Multi-tasked team player with leadership and interpersonal skills. Process and handles confidential matters.
Overview
4
4
years of professional experience
Work History
Aircraft Plane Cleaner
Prime Flight
Memphis, TN
07.2024 - Current
- Removed trash from aircraft cabins between flights.
- Cleaned, polished and waxed the exterior of aircrafts to maintain a high level of appearance.
- Vacuumed and shampooed carpets, upholstery and other fabrics inside the cabin area.
- Dusted, wiped down and polished all surfaces in the galley, cockpit and lavatory areas.
- Maintained an inventory of supplies such as cleaning materials, paper products, refreshments and snacks on board the plane.
- Followed all company policies related to grooming standards for aircrafts.
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling and arranging seatbelts.
- Disinfected overhead compartments, food preparation stations and walls.
- Washed, disinfected and restocked lavatories to meet usage demands.
- Removed exterior exhaust stains and washed down aircraft's structural parts.
- Maintained inventories of cleaning supplies.
- Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Transported trash bags to designated disposal areas.
- Washed windows both inside and outside of the facility.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Adhered strictly to safety protocols while performing job duties.
Package Handler
Amazon
Memphis, TN
12.2023 - 05.2024
- Followed safety regulations to maintain a safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
Online Order Picker
Walmart Super Center
06.2022 - 12.2023
- Responsible for shopping for customers in a timely manner.
- Greeting customers while shopping in the store, answering any questions they may have, and helping them locate items on the aisles.
- Loading orders into the customer's vehicles.
- Receiving and stowing inventory, picking and packing boxes, and getting orders shipped out from a distribution center or warehouse.
- Answering electronic messages from customers about orders.
- Making appropriate product substitutions and consulting with customers as needed to ensure satisfaction, and following up on out-of-stock merchandise.
- Responsible for fulfilling customer orders by reviewing orders, locating, preparing, and packaging merchandise, and ensuring the accuracy of orders prior to pick up.
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Utilized scanning equipment for picking, packing and shipping orders.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
Cashier / Drive-Thru
McDonald's
05.2021 - 06.2022
- Responsible for operating the cash register and managing transactions
- Responsible for that station's workflow and getting meals out on time
- Handled large volume of customers assisting them with placing various orders
- Delivered excellent customer service and maintained a clean work area
- Greeted customers, took orders, prepared beverages, stocked as needed and kept front lobby clean
Front Counter/ Line Prep, Pizza Maker
Dominos
07.2020 - 04.2021
- Preparing pizza dough, and monitoring the temperature of the pizza ovens as well as cooking times
- Preparing high-quality pizzas according to company recipes
- Monitoring inventory and placing orders for more supplies as needed
- Answered large volumes of calls to place various orders
- Delivered excellent customer service and maintained a clean work area
- Responsible for that station's workflow and getting meals out on time
- Responsible for operating the cash register and managing transactions
Line Prep/Sandwich Maker
Subway
06.2020 - 05.2019
- Responsible for greeting and serving customers, preparing their food
- Maintain food safety and sanitation standards
- Handle and process light paperwork
- Greet guests and answer menu questions
- Prep food items at beginning of shift
- Properly store food items at end of shift
- Keep a clean and safe work area
- Assist on the phone and cash register as needed
- Make sandwiches for in-store and delivery orders
Education
High School diploma -
Power Center Academy
05.2023
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Stacking Packages
- Packing boxes
- Sorting Packages
- Label Reading
- Fragile item handling
- Package preparation
- Shipping and receiving
- Product packing
- Able to lift 60 lbs
- Sanitation Practices
- Exceptional time management
- Customer Service
- Cleaning and sanitizing
- Quality Assurance
- Supply Inventory Management
Timeline
Aircraft Plane Cleaner
Prime Flight
07.2024 - Current
Package Handler
Amazon
12.2023 - 05.2024
Online Order Picker
Walmart Super Center
06.2022 - 12.2023
Cashier / Drive-Thru
McDonald's
05.2021 - 06.2022
Front Counter/ Line Prep, Pizza Maker
Dominos
07.2020 - 04.2021
Line Prep/Sandwich Maker
Subway
06.2020 - 05.2019
High School diploma -
Power Center Academy