A'MARI EDMOND
Albany,GA
Summary
Motivated Nursing student with hands-on experience in customer service and pharmacy support. Skilled in patient communication, phone handling, and knowledge in medical terminology. Along with HIPAA compliance, and basic healthcare practices. Seeking a medical receptionist or scheduling role to gain experience in a clinical setting. This person has pharmacy experience, understands healthcare basics, and can handle patients. Trainable.
Overview
6
6
years of professional experience
Work History
Cashier/Pharmacy Clerk
USAVEIT Pharmacy
Albany, Ga
12.2025 - 04.2026
- Welcomed customers with enthusiasm and ensured exceptional service delivery.
- Answering approximately 30 incoming calls from customers refilling/picking up prescriptions.
- Multitasking with assisting customers face to face, in store, over the phone, and at the pharmacy drive-thru.
- Executed scanning and processing of prescription and over-the-counter purchases with precision.
- Answer basic questions about store products and pharmacy services (non-medical advice).
- Drug knowledge
- Privacy, Following all privacy regulations (HIPAA) to protect customers information.
- Operate Point of Sales (POS System)
- Operating Rx 30
- Taking Customers Date of Birth (DOB) and referring to past prescribed medications.
- Verifying customers Name & DOB before proceeding with any transactions or simple questions about medications.
- Verifying & Scanning an 21 or older Driver License when a customer is picking up an Controlled medication.
- Handling customers, prescriptions, or whole profile transfers to different pharmacies.
- Providing forms to new customers who have never used the pharmacy before.
- Entering data based on customers profile. (Height, Weight, Address, Drug Allergies)
- Knowledge of brand and generic medicines & drug interactions.
- Handling prescription deliveries, and RX pick up.
- Knowledge of sanitation and antiseptic techniques.
- Assisted customers with prescription pick up and pharmacy services.
- Supported workflow in fast-paced healthcare environment.
- Collect and account for customer’s fees, including copays, deductibles, and insurance (Medicare, Medicaid)
- Use computer systems for daily accounting and collection.
- Counting the money drawers at the end of each shift to ensure that money into the system is as same as money received.
Overnight Stocker
Walmart
Albany, Ga
06.2025 - 12.2025
- Stocked shelves efficiently to ensure product availability for customers.
- Organized inventory in backroom, optimizing space and accessibility.
- Assisted in receiving and unloading shipments, maintaining workflow efficiency.
- Collaborated with team members to maintain store standards and cleanliness.
- Utilized hand-held devices for inventory tracking and management tasks.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized storeroom free of hazards.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Cashier/Hostess
Osaka Hibachi & Sushi
Leesburg, Ga
04.2020 - 06.2025
- Order packaging quickly for a more effective experience.
- Guaranteeing customers satisfaction & security.
- Welcoming clients as they walk through the door & ensuring they have a positive experience.
- Managed cash registers, cash handling, & credit/debit card transactions.
- Managed high volume of calls, emails, & chats from customers.
- Assisted with training new workers on customer service standards & operational procedures.
- Managed a clean, organized front area in compliance with safety & sanitation regulations.
- Used POS system to enter orders, process payments and issue receipts.
- Managed a high volume of calls throughout the day to take orders, give information and document reservations.
Education
Associate Of Science - ASN Nursing
Georgia Southwestern State University
Americus, GAHigh School Diploma - undefined
Lee County High School
Leesburg, GA05.2022
Skills
- Medical Terminology
- Anatomy & Physiology Knowledge
- Microbiology
- Patient communication & Customer Service
- Cash handling
- Customer service
- Stock organization
- Phone etiquette & call handling
- Date entry & basic computer skills
- Organization & Multitasking
- Confidentiality & Professionalism
- Familiar with HIPPA principles through nursing coursework
- Calm & professional in healthcare environments
- Microsoft Word, Outlook, and some experience with Excel
- POS System
- RX 30
Timeline
Cashier/Pharmacy Clerk
USAVEIT Pharmacy
12.2025 - 04.2026
Overnight Stocker
Walmart
06.2025 - 12.2025
Cashier/Hostess
Osaka Hibachi & Sushi
04.2020 - 06.2025
High School Diploma - undefined
Lee County High School
Associate Of Science - ASN Nursing
Georgia Southwestern State University