Taijah Williams
Baton Rouge
Summary
Highly dependable and detail-oriented healthcare professional with a diverse background in phlebotomy, patient care, pharmacy operations, retail, and customer service. Certified Phlebotomy Technician skilled in performing accurate and compassionate blood draws, handling specimens safely, and supporting administrative functions. Known for creating positive patient experiences, maintaining strict confidentiality, and communicating clearly with both patients and team members. Thrives in fast-paced environments, adapts quickly to new challenges, and consistently goes above and beyond to ensure quality care. Reliable, professional, and dedicated, with a strong work ethic and a commitment to excellence in every task.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Clerk / Cashier
Walmart
Donaldsonville
06.2024 - Current
- Provide high-quality customer service in a pharmacy setting while maintaining patient confidentiality
- Process transactions accurately and efficiently at the pharmacy register
- Schedule vaccination and prescription appointments
- Manage incoming phone calls and assist customers with pharmacy-related inquiries
- Restock medications and supplies while ensuring organization and accuracy
- Support pharmacy staff with daily operations to maintain smooth workflow
- Delivered exceptional customer service to a high volume of customers daily
- Accurately handled cash, credit, and returns while maintaining attention to detail
- Assisted customers with product questions and resolved concerns professionally
- Maintained a clean, organized, and efficient checkout environment
Cashier
Lowe's Home Improvement
Ruston
01.2023 - 04.2024
- Fulfilled online and in-store customer orders accurately and on time
- Stocked merchandise and assisted across multiple departments as needed
- Provided friendly, knowledgeable assistance to customers throughout the store
- Worked collaboratively with team members to meet daily operational goals
- Delivered fast, friendly, and professional service in a high-volume environment
- Operated cash registers and processed customer payments accurately
Retail Associate
Walmart
Plaquemine
06.2022 - 12.2022
- Demonstrated strong teamwork, reliability, and time management
Crew Member
McDonald's (Valluzzo Companies)
Brusly
05.2020 - 01.2022
- Prepared food according to safety, cleanliness, and quality standards
Education
High School Diploma -
Plaquemine Senior High School
Plaquemine, LACertified Phlebotomy Technician -
Phlebotomy Training Specialist
Baton Rouge, LASome College (No Degree) - General Studies
Baton Rouge Community College
Baton Rouge, LASkills
- Exceptional Customer Service
- Patient & Customer Interaction
- Cash Handling & Point-of-Sale Systems
- Pharmacy Support & Scheduling
- Appointment Coordination
- HIPAA Compliance & Confidentiality
- Phlebotomy & Specimen Collection
- Multitasking in Fast-Paced Environments
- Communication & Team Collaboration
- Time Management & Organization
- Patient care
- Venipuncture techniques
- Medical terminology
- Basic laboratory procedures
- Clinical safety practices
- Customer relationship management
- Healthcare compliance
- Medication dispensing
- Time management
- Attention to detail
- Effective communication
- Problem solving
- Patient preparation
- Data entry
- Venipuncture expertise
- Capillary puncture
- Proper labeling
- Specimen handling
- Venipuncture
- Blood collection techniques
- Recording data
- Phlebotomy tech
- Order of draw
- HIPAA
- Sanitation and sterilization
- Customer service
- Cash handling
- Transaction processing
- Scheduling appointments
- Adaptability to change
- Crisis management
- Adaptability and flexibility
- Critical thinking
- Call center experience
Certification
- Certified Phlebotomy Technician (CPT)
- Liquor License
Timeline
Pharmacy Clerk / Cashier
Walmart
06.2024 - Current
Cashier
Lowe's Home Improvement
01.2023 - 04.2024
Retail Associate
Walmart
06.2022 - 12.2022
Crew Member
McDonald's (Valluzzo Companies)
05.2020 - 01.2022
High School Diploma -
Plaquemine Senior High School
Certified Phlebotomy Technician -
Phlebotomy Training Specialist
Some College (No Degree) - General Studies
Baton Rouge Community College