Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kim DelGuercio

Denver,NC

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

2
2
years of professional experience

Work History

Sales Associate/Pharmacy Clerk

CVS Pharmacy
Denver, NC
08.2024 - 01.2025
  • Greeted customers to determine wants or needs.
  • Developed trusting relationships with customers by making personal connections.
  • Recommended, selected and located merchandise based on customer desires.
  • Answered incoming telephone calls to provide store, products and services information.
  • Handled returns and exchanges according to company policies.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Handled customer complaints in a professional manner.
  • Processed transactions using a point-of-sale system.
  • Conducted inventories on a regular basis to track stock levels.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Engaged customers in friendly, professional dialogue to determine needs.

Student

CVCC Cosmetology (Esthetics)
Hickory, NC
02.2024 - 11.2024
  • Met regularly with academic advisors to ensure progress towards educational goals.
  • Maintained consistent attendance, achieving a perfect record for two blocks.
  • Gave presentations on current topics relevant to the curriculum.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Engaged in continuous learning through summer courses and enrichment programs.
  • Mastered various software tools and platforms for online learning and assignments.
  • Developed proficiency in academic writing, including essays and research papers.
  • Performed Facials,Chemical peels,Waxing,lash lift and tints,brow lamination and tints,micro dermabrasions, high frequency, hydrafacials, and body treatments.

Sales Associate

White House | Black Market
Huntersville, NC
04.2023 - 07.2024
  • Collected payments and provided accurate change.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Answered incoming telephone calls to provide store, products and services information.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Developed trusting relationships with customers by making personal connections.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Organized stockroom shelves according to size, color or style.
  • Greeted customers and provided exceptional customer service.

Education

High School Diploma -

Bandys High School
Catawba, NC
05-2023

Skills

  • Promotional support
  • Upselling
  • Retail loss prevention
  • Inventory tracking
  • Product guidance
  • Calm demeanor
  • Written and oral communication skills
  • Cash handling accuracy
  • Excellent communication skills
  • Guest relations
  • Professional demeanor
  • Building rapport
  • Merchandising
  • Client service
  • Multi-tasking strength
  • Outgoing personality
  • Meeting deadlines
  • Point of sale operation
  • Goal oriented
  • Exceptional customer service

Affiliations

  • World's Cheerleading Team

Timeline

Sales Associate/Pharmacy Clerk

CVS Pharmacy
08.2024 - 01.2025

Student

CVCC Cosmetology (Esthetics)
02.2024 - 11.2024

Sales Associate

White House | Black Market
04.2023 - 07.2024

High School Diploma -

Bandys High School

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Kim DelGuercio