Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Accomplishments
References
Timeline
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Amari Gonzalez Munoz

Amari Gonzalez Munoz

Houston,TX

Summary

Driven individual with a solid track record of delivering quality work. An exceptional team, leadership qualities, and operational management skills, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. And applicable with standards, rules, and regulations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Shop Technician

Zyme Flow, Inc.
Houston, TX
09.2024 - 03.2025
  • Forklift certified thru HASC and Safety certified thru United Academy.
  • Responsible for various testing, repair, and maintenance activities.
  • Assists the shop management by ensuring equipment operations, inspection with drains, and safety valves.

Sales Representative

Conn’s Home Plus
Houston, TX
02.2024 - 07.2024
  • Company Overview: Permanently Closed
  • Handles front counter clean, cash counts, and deposits.
  • Answer customers phone calls.
  • Assisting with customers through the buying process while delivering outstanding services.
  • Work consistently with customers’ financial approval with customer applications thru financial banks.
  • Deliver customer focused approach with the ability to prioritize and resolve issues effectively.
  • Schedules contract drivers based on company business needs.
  • Keeps store and warehouse clean and provide a safe work environment.
  • Permanently Closed

PC Technician

Robert Half
Katy, TX
11.2023 - 12.2023
  • Handle computer technical challenges that require analytical thinking and creative problem-solving abilities.
  • Troubleshooting steps and solutions and knowledge sharing.
  • Hardware and software issues diagnosing problems, finding solutions, and implementing fixes.
  • Strong written and verbal communication skills are crucial.
  • Ability to work effectively both independently and as part of a team.
  • A willingness to learn new technologies and adapt to changing technical environments.
  • Provide verbal and written communication skills to effectively interact with users, explain technical concepts, and document technical activities.

E-Commerce Manager

Fashion and Accessories
Houston, TX
08.2015 - 04.2017
  • Company Overview: Permanently Closed
  • Efficiently managing product inventory.
  • Responsible for payment processing systems and shopping cart.
  • Written and verbal communication skills for collaborating with teams and vendors.
  • Growth excellent customer service for building customer loyalty and driving repeat business.
  • Analyze data, identify trends, and implement strategies to boost traffic, conversions, and revenue.
  • Permanently Closed

Expert Sale Support

JC Penney
Houston, TX
08.2009 - 02.2014
  • Assisting with store promotions and events to drive sales.
  • Prioritizing tasks, managing time effectively, and meeting deadlines.
  • Maintaining accurate records of sales, inventory, and management and loss prevention.
  • Managing merchandise presentation, maintaining in-stock levels, and leading visual merchandising efforts.
  • Collaborate in training and coaching associates performance and customer service skills.
  • Ensure policies and procedures are followed by all staff.
  • Excellent customer service, addressing complaints, and resolving issues promptly and professionally.

Education

Software QA Engineer - Software Quality Assurance

Careerist Inc.
Online Program
01.2022

Certified Payroll Specialist -

San Jacinto College
Pasadena, TX
05.2012

Skills

  • Equipment maintenance
  • Forklift operation
  • Technical troubleshooting
  • Safety inspection
  • Inventory management
  • Customer relationship management
  • Teamwork and collaboration

Languages

Spanish
Native/ Bilingual

Certification

  • Basic Life Support Certified - 07/2024
  • QuickBooks Online Advanced Certified Pro-Advisor
  • Certified Medical Office Assistant
  • High School Diploma - Honors: Society Honoring Hispanic

Affiliations

  • Gardening & Lawn services
  • Painting & Commercial
  • Sheet Rock & Drywall
  • Carpentry
  • Pressure Washing
  • Fence Installations

Accomplishments

  • Certification of Appreciation at Sheldon ISD - Parent Advocate
  • Petco - Sales Associate Employee of the Month
  • High School Diploma - Honors: Society Honoring Hispanic
  • ROTC - Airman First Class A1C

References

References available upon request.

Timeline

Shop Technician

Zyme Flow, Inc.
09.2024 - 03.2025

Sales Representative

Conn’s Home Plus
02.2024 - 07.2024

PC Technician

Robert Half
11.2023 - 12.2023

E-Commerce Manager

Fashion and Accessories
08.2015 - 04.2017

Expert Sale Support

JC Penney
08.2009 - 02.2014

Software QA Engineer - Software Quality Assurance

Careerist Inc.

Certified Payroll Specialist -

San Jacinto College

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