Amari Gonzalez Munoz
Houston,TX
Summary
Driven individual with a solid track record of delivering quality work. An exceptional team, leadership qualities, and operational management skills, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. And applicable with standards, rules, and regulations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Shop Technician
Zyme Flow, Inc.
Houston, TX
2024.09 - 2025.03
- Forklift certified thru HASC and Safety certified thru United Academy.
- Responsible for various testing, repair, and maintenance activities.
- Assists the shop management by ensuring equipment operations, inspection with drains, and safety valves.
Sales Representative
Conn’s Home Plus
Houston, TX
2024.02 - 2024.07
- Company Overview: Permanently Closed
- Handles front counter clean, cash counts, and deposits.
- Answer customers phone calls.
- Assisting with customers through the buying process while delivering outstanding services.
- Work consistently with customers’ financial approval with customer applications thru financial banks.
- Deliver customer focused approach with the ability to prioritize and resolve issues effectively.
- Schedules contract drivers based on company business needs.
- Keeps store and warehouse clean and provide a safe work environment.
- Permanently Closed
PC Technician
Robert Half
Katy, TX
2023.11 - 2023.12
- Handle computer technical challenges that require analytical thinking and creative problem-solving abilities.
- Troubleshooting steps and solutions and knowledge sharing.
- Hardware and software issues diagnosing problems, finding solutions, and implementing fixes.
- Strong written and verbal communication skills are crucial.
- Ability to work effectively both independently and as part of a team.
- A willingness to learn new technologies and adapt to changing technical environments.
- Provide verbal and written communication skills to effectively interact with users, explain technical concepts, and document technical activities.
E-Commerce Manager
Fashion and Accessories
Houston, TX
2015.08 - 2017.04
- Company Overview: Permanently Closed
- Efficiently managing product inventory.
- Responsible for payment processing systems and shopping cart.
- Written and verbal communication skills for collaborating with teams and vendors.
- Growth excellent customer service for building customer loyalty and driving repeat business.
- Analyze data, identify trends, and implement strategies to boost traffic, conversions, and revenue.
- Permanently Closed
Expert Sale Support
JC Penney
Houston, TX
2009.08 - 2014.02
- Assisting with store promotions and events to drive sales.
- Prioritizing tasks, managing time effectively, and meeting deadlines.
- Maintaining accurate records of sales, inventory, and management and loss prevention.
- Managing merchandise presentation, maintaining in-stock levels, and leading visual merchandising efforts.
- Collaborate in training and coaching associates performance and customer service skills.
- Ensure policies and procedures are followed by all staff.
- Excellent customer service, addressing complaints, and resolving issues promptly and professionally.
Education
Software QA Engineer - Software Quality Assurance
Careerist Inc.
Online Program01.2022
Certified Payroll Specialist -
San Jacinto College
Pasadena, TX05.2012
Skills
- Equipment maintenance
- Forklift operation
- Technical troubleshooting
- Safety inspection
- Inventory management
- Customer relationship management
- Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
Certification
- Basic Life Support Certified - 07/2024
- QuickBooks Online Advanced Certified Pro-Advisor
- Certified Medical Office Assistant
- High School Diploma - Honors: Society Honoring Hispanic
Affiliations
- Gardening & Lawn services
- Painting & Commercial
- Sheet Rock & Drywall
- Carpentry
- Pressure Washing
- Fence Installations
Accomplishments
- Certification of Appreciation at Sheldon ISD - Parent Advocate
- Petco - Sales Associate Employee of the Month
- High School Diploma - Honors: Society Honoring Hispanic
- ROTC - Airman First Class A1C
References
References available upon request.
Timeline
Shop Technician
Zyme Flow, Inc.
2024.09 - 2025.03
Sales Representative
Conn’s Home Plus
2024.02 - 2024.07
PC Technician
Robert Half
2023.11 - 2023.12
E-Commerce Manager
Fashion and Accessories
2015.08 - 2017.04
Expert Sale Support
JC Penney
2009.08 - 2014.02
Software QA Engineer - Software Quality Assurance
Careerist Inc.
Certified Payroll Specialist -
San Jacinto College