Roy Calix
Houston ,Texas
Summary
Proven Shop Technician with a track record of enhancing productivity and customer satisfaction at ITD Precision. Specializes in equipment maintenance and troubleshooting, coupled with exceptional teamwork and collaboration skills. Achieved significant efficiency improvements by minimizing errors and optimizing repair processes. Expert in customer relations, consistently delivering on tight deadlines without compromising safety or quality. My main goal is to keep production going by being responsible on my job.
Overview
4
4
years of professional experience
Work History
Shop Technician
ITD Precision
06.2023 - Current
- Kept shop clean, organized and stocked with supplies.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Liaised with internal departments to optimize productivity and efficiency.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Delivery Driver
Mattress Firm
06.2020 - 06.2023
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Managed customer inquiries and complaints in polite and professional manner.
Skills
- Equipment Troubleshooting
- Building Maintenance
- Equipment Installation
- Customer Relations
- Self Motivation
- Forklift certified driver
- Teamwork and Collaboration
- Problem-solving abilities
- System repairs
- Equipment Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Shop Technician
ITD Precision
06.2023 - Current
Delivery Driver
Mattress Firm
06.2020 - 06.2023
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